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Sr Business Analyst-Airline Experience
Sr Business Analyst-Airline ExperienceZapcom • Dallas, TX, us
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Sr Business Analyst-Airline Experience

Sr Business Analyst-Airline Experience

Zapcom • Dallas, TX, us
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Job Description

  • Strong business acumen with the ability to elicit business requirements from a variety of stakeholders and represent the voice of the business and the customer
  • Collaborates primarily with stake holders, scrum teams and other stakeholders to identify and close product gaps.
  • Lead sessions to create gap analysis documentation.
  • Partner with various stakeholders / internal team to extract gaps and opportunities to be converted into the product backlog
  • Experience writing requirements in the form of user stories with clear success criteria for QA and Development team
  • Technical expertise to understand API specifications and create documentation
  • Experience refining and clarifying requirements with both business and IT stakeholders by creating various artifacts such as process maps, wire frames, mockups, etc.
  • Excellent communication skills; comfortable leading sessions (discovery, requirements) and presenting findings to all levels of the organization
  • Ability to build trusted partnerships with cross-functional stakeholders at all levels of the organization
  • Adequate technical acumen to communicate effectively with engineers and understand technical trade-offs
  • Lead grooming and clarification sessions to provide engineering, QA, and UAT teams detailed requirements to develop and test against
  • Partner with Product Managers to execute on the product roadmap by working with cross-functional teams to capture business requirements and create supporting artifacts
  • Partner with user experience to translate UI design and research into actionable development ready user stories.
  • Partner with User Acceptance Testers to ensure the delivered product meets the business objectives and launch criteria
  • Experience working in airline industry with commercial airline products and airline technology solutions companies.
  • Ability to manage multiple responsibilities at a given time while remaining organized, paying strict attention to detail, and meeting critical deadlines within a high volume, fast-paced environment
  • Provide business analyst support for large transformational projects through activities such as requirements workshops, process mapping exercises, and gap analysis, training.
  • Be proactive and utilize critical thinking to make the right decisions for our customers and business.
  • Experience and proven ability to communicate (verbally and written) effectively with business and IT stakeholders and senior leadership.
  • Self-starter. Ability to work autonomously with little support.
  • Ability to work well under pressure and meet deadlines.

Requirements

  • 8+ years of business analyst experience, preferably in Omnichannel or eCommerce / Point of sale applications. 4+ years should be in the relevant airline solutions industry as Product Owner or Business Analyst is mandatory.
  • Experience in implementing airline New Distribution Capabilities (NDC) is preferred
  • Experience with MS Visio or similar workflow process tools.
  • Experience with JIRA or similar tools preferred.
  • Exceptional written and communication skills
  • Experience working in agile delivery models preferred.
  • Experience working with product management teams preferred.
  • Requirements

    BA with Airline solutions

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