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Care Management Support Coordinator
Care Management Support CoordinatorVirtualVocations • Fort Lauderdale, Florida, United States
Care Management Support Coordinator

Care Management Support Coordinator

VirtualVocations • Fort Lauderdale, Florida, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Care Management Support Coordinator II.

Key Responsibilities

Provides outreach to members to support care plan next steps and connect them to health plan and community resources

Serves as the front-line support for member and provider inquiries, explaining care plan procedures and protocols

Documents and maintains non-clinical member records in accordance with state and regulatory requirements

Required Qualifications

High School diploma or GED

1 - 2 years of related experience in healthcare, managed care, or a medical / call center environment

Knowledge of health plan activities and resources

Experience with administrative care management activities

Understanding of Social Determinants of Health (SDOH) needs

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Care Management Coordinator • Fort Lauderdale, Florida, United States

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