Director, Quality Assurance

Director Of Quality Assurance

The Director Of Quality Assurance Is Responsible For Shaping And Leading The Vision, Strategy, And Execution Of Quality Practices Across The Organization. This Role Is Both Strategic And Hands-On, Requiring A Leader Who Can Set Long-Term Direction While Also Engaging With Teams At A Detailed Level To Ensure Quality Is Embedded In Every Stage Of The Development Lifecycle. The Director Will Unify And Mature Qa Processes Across Multiple Empowered Squads, Ensuring Consistency In Philosophy, Practices, And Measurement, While Still Supporting The Flexibility And Autonomy Of Individual Teams. This Leader Will Oversee All Aspects Of TestingIncluding Functional, Regression, Performance, And AutomationTo Safeguard Reliability, Usability, And Performance Across Our Products. They Will Establish Clear, Visible Quality Metrics That Allow The Business To Balance Speed, Risk, And Customer Satisfaction, While Continuously Seeking Opportunities To Improve Efficiency And Scalability. Beyond Process, The Director Will Be A Culture-Builder And Mentor, Developing A High-Performing Qa Organization Through Coaching, Hiring, And Professional Development. They Will Work Closely With Product, Engineering, Design, And Business Stakeholders To Ensure Shared Ownership Of Quality Outcomes, Inspire Cross-Functional Alignment, And Strengthen The Feedback Loop Between Qa, Development Teams, And End Users. Ultimately, This Role Ensures That Our Software Is Delivered With ExcellenceDelighting Customers, Reducing Defects, Accelerating Delivery, And Enabling Teams To Consistently Ship High-Quality Products At Scale.

Responsibilities

Testing Excellence

• Define and execute a unified QA strategy across squads to ensure consistent, effective testing practices.
• Oversee functional, regression, performance, and automated testing to prevent defects and improve product reliability.
• Conduct testing to identify defects, usability issues, and risks before release.
• Collaborate with product, engineering, and design to clarify requirements, acceptance criteria, and definition of "done."

Measurement And Documentation

Process Improvement

Collaboration And Cross-Functional Partnership

Team Leadership And Development

Education, Knowledge, And Experience

FLSA Status

Exempt

Physical Requirements / Work Environment

Employee Must Be Able To Sit Or Stand For Long Periods Of Time, With The Physical Ability To Work At The Computer Or Other Sedentary Tasks For Long Periods Of Time. Employee Can Conduct Duties Discreetly And Impartially. If Working Remotely, Employee Is Able To Work In A Space That Allows Them To Effectively Complete Their Job Tasks, Including Having Reliable Internet Connectivity And The Ability To Participate Effectively While On Phone And Video Calls. Employee Has Regular And Predictable Attendance And Punctuality.

Additional Information

Location : Remote Job Posting

Department : 9310 Engineering

Time Type : Full Time

Commitment To Equal Opportunity

Pplsi Conforms To All The Laws, Statutes, And Regulations Concerning Equal Employment Opportunities. We Strongly Encourage Women, Minorities, Individuals With Disabilities And Veterans To Apply To All Of Our Job Openings. We Are An Equal Opportunity Employer, And All Qualified Applicants Will Receive Consideration For Employment Without Regard To Age, Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Status As A Protected Veteran, And Basis Of Disability Or Any Other Federal, State Or Local Protected Class. We Prohibit Retaliation Against Individuals Who Bring Forth Any Concerns, Orally Or In Writing, To The Employer Or The Government, Or Against Any Individuals Who Assist Or Participate In The Investigation Of Any Concerns Or Otherwise Oppose Discrimination.

If You Require A Reasonable Accommodation To Complete The Application Process, Please Contact Human Resources At : humanresources@legalshieldcorp.com .