Senior Lead Engineering Program Manager

Senior Lead Program Manager

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As the Senior Lead Program Manager in Lumen's Black Lotus Security Group (BLSG), you drive cybersecurity innovation with Lumen partners and customers, aligning with strategic priorities and fostering collaboration for measurable results. You'll liaise with stakeholders across Lumen to ensure key initiatives succeed. In 2025, this role has an expanded focus on engineering innovation and new security offer development, maintaining continuity of core security programs and orchestrating cross-functional efforts for critical partner launches in line with Lumen's growth plans. We are looking for a results-oriented program management professional, who exhibits strong agency and customer mindset with a record of delivering complex initiatives in dynamic environments. This person excels at building cross-functional relationships, driving alignment, and simplifying processes to maximize efficiency.

Location

This is a remote opportunity for candidates located anywhere in the U.S.

The Main Responsibilities

Lead Black Lotus Labs innovation (e.g., advanced threat research, third-party testing, new technology partnerships). Incubate and launch new security service offerings. Own engineering programs for strategic security products and solutions, guiding them through previews, private offers, and general availability milestones. Ensure partner go-to-market readiness and develop cross-organizational runbooks to support steering committees and customer / analyst commitments. Execute cross-functional programs with customers, partners, Sales, Product Management, Enterprise Operations, and Marketing. Align program execution with organizational strategy and priorities; track performance against KPIs and OKRs. Lead complex programs from planning through delivery, overseeing product delivery architecture and engineering efforts. Identify process improvement opportunities and institute governance oversight cadences to enhance efficiency and transparency. Facilitate regular program reviews and provide concise executive updates. Build strong cross-functional partnerships for seamless program execution. Drive innovation initiatives and incubate new offerings to advance Lumen's security capabilities.

What We Look For in a Candidate

Excellent communication skills for concise and professional interactions. Active Project Management Professional (PMP) certification or equivalent. 10+ years of experience in management, leadership, and strategic planning, including 5+ years managing large, complex projects. Ability to think strategically and operate tactically. Active TS / SCI clearance (or eligibility to obtain). Proven experience building relationships at all organizational levels. Required : BS / BA degree; Preferred : MBA. Familiarity with Lumen's products, services, and decision-making processes. Experience with Lean Six Sigma, KPI / OKR development, and Scaled Agile Framework. Expertise in Agile software development methodologies and DevOps practices, including CI / CD and automation for secure deployments. Proficiency in Microsoft Planner, Jira, and PowerBI. Demonstrated success in driving innovation and launching new offerings in a technology environment.

Additional Qualifications

Driven and organized : Highly motivated, organized, and persistent in driving program goals to completion. Influential leader : Adept at influencing stakeholders across all levels of the organization. Adaptable : Comfortable managing ambiguity and providing clarity to teams. Effective communicator : Strong ability to present information concisely to executives, customers, and partners. Innovative and curious : Proactive about industry trends and emerging technologies. Growth mindset : Committed to continuous improvement and scaling programs to support business growth. Revenue-focused : Understands how program execution impacts revenue streams and profitability. Customer-centric : Skilled in managing customer communications and ensuring programs deliver measurable value. Product-oriented : Experienced in launching new services and offerings that align with market needs and drive adoption.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges : $129,639 - $172,852 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.