Client Registration Assistant

A company is looking for a Client Registration Assistant.

Key Responsibilities

Act as the first point of contact for patients, obtaining key demographic and health-related information

Register patients in the system and direct them to appropriate clinicians

Monitor biometric alerts and conduct follow-up customer service feedback surveys

Required Qualifications

High School Diploma minimum; office administration or medical office administration certificate preferred

Previous experience in customer service or a call center environment preferred

Ability to handle upset patients and de-escalate stressful situations

Must provide a clear criminal background check

Comfortable working in a fast-paced environment with flexible scheduling availability