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Technical Support Engineer
Technical Support EngineerVirtualVocations • Mcallen, Texas, United States
Technical Support Engineer

Technical Support Engineer

VirtualVocations • Mcallen, Texas, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Technical Support Engineer.

Key Responsibilities

Execute software version upgrades and new release deployments

Manage SLAM-based maps and configure site-specific parameters for optimal robot performance

Track and analyze support requests and collaborate with cross-functional teams to resolve complex issues

Required Qualifications

Bachelor's Degree in Computer Science, Robotics, or a related discipline, or equivalent professional experience

3+ years of hands-on hardware and software troubleshooting experience

Strong understanding of ROS, Python and / or C++ coding, and Linux environments

Proven ability to manage multiple tasks and respond effectively to emergencies

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Technical Support Engineer • Mcallen, Texas, United States

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