Quality Assurance Supervisor

Quality Assurance Supervisor - Job Posting

Date posted :  October 14, 2025Pay :  $45,633.13 - $54,956.02 per yearJob Type :  Full-timeWork Location :  In personAbility to Relocate :  Utica, NY 13501 : Relocate before starting work (Required)

Job Description : The Quality Assurance Supervisor oversees the daily operations of the quality assurance team, ensuring that food products meet established safety, quality and regulatory standards. This role involves managing QA technicians, monitoring food safety and quality processes, and ensuring compliance with local, state and federal regulations.

Key Responsibilities :

Team Leadership :  Supervise, mentor and train QA technicians, ensuring they adhere to established quality standards and follow best practices in food safety.

Product Quality Assurance :  Oversee the inspection, testing, and monitoring of in-process products, and finished goods to ensure compliance with product specifications and quality standards.

Regulatory Compliance :  Ensure all quality assurance activities comply with industry regulations (e.g., FDA, SQF, FSMA) and company policies. Maintain up-to-date knowledge of relevant food safety regulations.

HACCP & Food Safety Oversight :  Ensure the implementation and adherence to Hazard Analysis and Critical Control Point (HACCP) systems. Monitor critical control points (Metal Detectors) and corrective actions to mitigate potential food safety hazards.

Internal Audits & Inspections :  Lead internal quality audits and inspections to ensure compliance with food safety, quality standards and company policies. Prepare for external audits (e.g., by regulatory agencies or certification bodies).

Non-Conformance & Corrective Action :  Investigate product quality issues, conduct root cause analysis, and coordinate corrective actions to resolve non-conformances in the production process.

Documentation & Reporting :  Ensure proper documentation of quality control results, corrective actions, inspections and audits. Generate reports for upper management and regulatory authorities as required.

Continuous Improvement :  Identify areas for process improvements related to product quality, efficiency and waste reduction. Work cross-functionally with other departments (e.g., production, R&D, and operations) to implement improvement initiatives.

Training & Development :  Conduct ongoing training for the quality team on food safety, quality assurance procedures and new regulations. Ensure the team is well-versed in standard operating procedures (SOPs) and good manufacturing practices (GMPs).

Skills & Qualifications :

Education :  Minimally, a high school diploma is required. A bachelor's degree in food science, food technology, microbiology, chemistry or a related field is preferred.

Experience :  3-5 years' experience in quality assurance within the food manufacturing industry, with at least 1-2 years in a supervisory or leadership role.

Regulatory Compliance :  In-depth knowledge of food safety regulations, including FDA, SQF, FSMA, and Good Manufacturing Practices (GMPs).

Leadership Skills :  Strong ability to manage, motivate and develop a team. Ability to provide guidance and direction while ensuring team accountability and performance.

Problem-Solving :  Strong analytical and critical thinking skills to identify quality issues, root causes and implement effective corrective actions.

Attention to Detail :  Ability to identify even small deviations from product specifications and ensure corrective actions are taken.

Communication :  Excellent verbal and written communication skill, with the ability to collaborate with cross-functional teams and report to senior management.

Technical Proficiency :  Familiarity with quality control testing methods, laboratory equipment and food safety management software.

Preferred Experience :

Certification in HACCP, SQF, or other food safety systems.

Working Conditions :

This role may require working in a production environment with exposure to noise, fluctuating temperatures and safety hazards (e.g., moving machinery, chemicals).

PPE (Personal Protective Equipment) such as uniforms / lab coats, safety shoes and hairnets are required.

Ability to work flexible hours, including evenings, weekends or holidays, depending on production schedules.

Benefits : 401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.