Operations Coordinator - B2B

B2B Operations Coordinator

The B2B Operations Coordinator is an integral support role for the regional B2B Operations Managers and Sales team. This role is responsible for providing hands-on operational project support while working closely with cross-functional teams Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle.

Responsibilities

• Assist Operations team in managing projects : validate inventory availability, audit quotes and orders, update project playbooks.
• Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients' delivery needs.
• Support Operations Managers and cross-functional teams in providing timely and accurate project details and updates to internal and external partners.
• Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process.
• Support Operations Managers and Care Center teams with triage plans for customer escalations.

Criteria

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available :

Benefits

Continued Learning

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance.