Call Center Representative

Job Title: Call Center Representative
Location: Ann Arbor, MI
Compensation: $18.00 - $20.00/hour
Employer: University of Michigan Health Center
How to Apply:
Call FasTemps at 734-484-3668 for more information or to schedule an interview.
Job Summary:

We are hiring Call Center Representatives to work in the University of Michigan Health Center. This role primarily involves managing a phone line where patients and nurses place meal orders and handling various other non-call-related tasks. The ideal candidate will have customer service experience, preferably in a call center environment. Experience or education in the nutrition and dietetics field is highly desirable, particularly for those classified as Dietetic Assistants or Dietetic Technicians.
Shifts:

• Varying shifts starting as early as 5:30 am and ending as late as 11:00 pm at University Hospital.
• Shifts can range from 4 to 8 hours, depending on the position.
• We are looking for candidates with availability for 3-5 shifts per week.
• This is a temp-to-perm position with the potential for permanent hire after an initial period.

Training:
The training process may take 1-2 months to ensure full competency.
Required Qualifications:

• Customer service experience in a call center setting is preferred.
• Education or experience in nutrition and dietetics is highly desirable.
• Strong communication skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.

Required Immunizations:

1. MMR (Measles, Mumps, Rubella): Proof of at least one MMR vaccine or documentation of immunity.
2. Varicella (Chickenpox): Verification of vaccination or evidence of immunity.
3. Hepatitis B: Documentation of the complete vaccination series or proof of immunity.
4. Tdap (Tetanus, Diphtheria, Pertussis): Proof of vaccination within the last 10 years.
5. TB (Tuberculosis): Proof of a negative TB skin test within the last two months.