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Strategic Process Improvement Lead, Sales Ops
Strategic Process Improvement Lead, Sales OpsBoston Scientific • Saint Paul, MN, US
Strategic Process Improvement Lead, Sales Ops

Strategic Process Improvement Lead, Sales Ops

Boston Scientific • Saint Paul, MN, US
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  • [job_card.full_time]
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Strategic Process Improvement Lead, Sales Ops

Boston Scientific is seeking a dynamic and strategic Strategic Process Improvement Lead to join our Commercial Services organization. In this highly visible role, you will be responsible for analyzing enterprise-wide commercial operations and identifying transformational opportunities that enable Boston Scientific to scale more efficiently than revenue growth.

This role requires a strong business mindset, a deep understanding of global commercial processes, and the ability to lead change through influence. You will collaborate across divisions and functions, leveraging emerging technologies and innovative operating models to create long-term strategic value.

As a member of the Commercial Services team, you will help shape the future of how Boston Scientific operatesdriving sustainable growth, enhancing agility, and contributing to our mission of transforming lives through innovative medical solutions.

Your responsibilities will include :

  • Enterprise process analysis & opportunity identification

Analyze end-to-end commercial operations across regions and business units

  • Identify inefficiencies, duplications, and non-value-added activities
  • Recommend enterprise-level improvements aligned with operational scalability and cost optimization
  • Business case development & stakeholder influence

    • Develop robust business cases with cost-benefit analysis, risk assessments, and projected impact

  • Present recommendations to cross-functional leadership and senior stakeholders
  • Influence and align decision-makers by communicating the strategic value and feasibility of proposed initiatives
  • Program & change leadership

    • Lead cross-functional initiatives to centralize and streamline commercial processes

  • Prioritize projects based on enterprise impact and strategic goals
  • Manage project plans, resource coordination, risk mitigation, and internal communications
  • Serve as a change agent to foster stakeholder engagement and adoption across the enterprise
  • Innovation & strategic enablement

    • Stay current on emerging technologies including AI, RPA, and advanced data analytics

  • Identify and pilot new tools that improve scalability and efficiency in Commercial Services
  • Collaborate with IT and innovation teams to implement digital capabilities that drive transformation

    • Qualifications :

    Required qualifications :

  • Bachelor's degree in Business, Operations, or a related field
  • Minimum of 5 years' experience in process improvement, business transformation, or commercial operations
  • Demonstrated success leading enterprise-level process initiatives with measurable outcomes
  • Proven ability to build business cases and influence cross-functional and executive stakeholders
  • Strong understanding of commercial operations in a matrixed, global organization
  • Excellent communication, presentation, and interpersonal skills
  • Strategic thinker with a transformation mindset and customer-centric approach
  • Technologically savvy and experienced with tools such as Tableau, Power BI, Salesforce, and AI-enabled platforms

    • Preferred qualifications :

  • MBA or relevant master's degree
  • Experience in a commercial function within the healthcare, life sciences, or technology industry
  • PMP or Lean Six Sigma certification
  • Comfortable working through ambiguity and leading through influence in a complex environment
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