Talent.com
Director of Advising and Student Success
Director of Advising and Student SuccessUniversity of Mount Saint Vincent • The Bronx, NY, US
Director of Advising and Student Success

Director of Advising and Student Success

University of Mount Saint Vincent • The Bronx, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study.

At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other.

Job Description :

The Director of Advising and Student Success provides strategic leadership for the University’s advising and student success efforts. The role ensures all student populations—undergraduate, graduate, online, domestic, transfer, and international—receive proactive, high-quality academic and holistic support that promotes persistence, timely graduation, and long-term success. The Director oversees the Advisement Office, leads professional advisors, manages advising systems and technology, and advances data-informed strategies to improve student retention, satisfaction, and completion rates.

Responsibilities :

Leadership & Supervision

  • Lead the operations and strategic direction of the UMSV Advisement Office.
  • Provide ongoing training, supervisory support, performance evaluation, and professional development for advising staff.
  • Implement and maintain a comprehensive advising model that promotes equity, early academic planning, and sustained student engagement across all programs and modalities.
  • Foster a culture of student-centered service, continuous improvement, and accountability.

Student Success & Retention

  • Design and implement innovation-driven retention strategies and support programs.
  • Maintain a student caseload for academic and psychosocial advising, including course planning, registration, financial aid navigation, and resource referrals.
  • Create and update academic profiles, progress reports, and service referrals to ensure timely intervention.
  • Lead re-enrollment and re-engagement efforts for eligible withdrawn students.
  • Work collaboratively with Academic Affairs to support undecided students and promote major exploration.
  • Identify high-risk student populations and coordinate proactive outreach plans to improve persistence.
  • Design and execute new student registration, ensuring proactive advising, timely course enrollment, and successful onboarding.
  • Develop and implement non-registration intervention campaigns for continuing students, using data insights and targeted outreach to reduce melt and drive semester-to-semester persistence.
  • Collaboration & Campus Partnerships

  • Collaborate closely with the Dean of the Undergraduate College / Vice Provost, Dean of Students, Registrar, Senior Director for Admission, Director of Financial Aid, and other institutional stakeholders.
  • Work in partnership with School Deans and Assistant Deans to ensure effective advising coordination and escalation pathways.
  • Ensure strategic alignment between Academic Standing plans and SAP guidelines.
  • Partner with the Dean of the Undergraduate College / Vice Provost on academic plans, withdrawals, and escalated student matters.
  • Ensure grant-funded advising positions remain compliant and well-integrated into departmental operations.
  • Coordinate cross-departmental responses to student concerns to ensure seamless handoffs and holistic support.
  • Design and deploy an annual communication calendar that outlines advising messages by student population, channel, and timing.
  • Participate actively in institutional committees, task forces, and retention-focused initiatives.
  • Systems, Reporting & Metrics

  • Analyze data related to retention, attrition, persistence, academic performance, and student needs; communicate findings to institutional stakeholders.
  • Serve on the leadership team for EAB Navigate and act as the primary point person for system training, reporting, and updates.
  • Track and report on advisor utilization, student appointments, event participation, communication campaigns, and outreach impact.
  • Prepare and present weekly departmental reports to senior leadership (registration trends, credit hour analysis, retention performance, advising indicators, etc.).
  • Use data insights to inform decision-making, strengthen advising efficiencies, and improve student outcomes.
  • Professional Development & Compliance

  • Stay current with best practices, policies, and emerging trends in academic advising, student success, and higher education retention models.
  • Ensure compliance with FERPA and maintain proper documentation and data security protocols.
  • Maintain and regularly update all advising-related forms, materials, and databases.
  • Serve as an advocate for student success across the campus community.
  • Perform other duties as assigned.
  • Requirements

  • Bachelor's degree; Master’s degree preferred, preferably in Higher Education, Counseling, Student Affairs, or related field.
  • Strong understanding of academic advising best practices, student development theory, and FERPA regulations.
  • Proficiency in Microsoft Office and ability to learn and apply new technologies quickly.
  • Three to five years of relevant full-time experience, including one to two years of supervisory experience in academic advising or student success roles.
  • Demonstrated leadership, analytical, and problem-solving skills.
  • Strong interpersonal and written / oral communication skills.
  • Ability to manage multiple projects and meet deadlines.
  • Works well both independently and collaboratively.
  • Must be available for occasional evening and weekend activities.
  • Preferred

  • Experience working with professional, online, graduate, transfer, international, and non-traditional student populations.
  • Familiarity with Degree Works, EAB Navigate, Banner, and Argos reporting tools.
  • Benefits

    Allotted annual salary $85,000 - $91,000

  • Comprehensive health, dental, and vision insurance
  • Flexible Spending Accounts (FSA) for medical and dependent care
  • 100% employer sponsored life insurance, AD&D insurance and Long term disability
  • Retirement plan with employer matching
  • Paid time off, including vacation, sick leave, and holidays
  • Professional development opportunities via Coursera
  • Undergraduate tuition benefits for employees and their dependents
  • Commuter benefits
  • Employee Assistance Plan
  • [job_alerts.create_a_job]

    Director Of Advising • The Bronx, NY, US

    [internal_linking.related_jobs]
    Adjunct Faculty Open Rank - School of Business, Department of Management & Business Innovation

    Adjunct Faculty Open Rank - School of Business, Department of Management & Business Innovation

    InsideHigherEd • Bronx, New York, United States
    [job_card.full_time]
    Adjunct Faculty Open Rank - School of Business, Department of Management & Business Innovation • •FACULTY VACANCY ANNOUNCEMENT • • Lehman College, of The City University of New York, ranks among the t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Enrollment

    Director of Enrollment

    Carney, Sandoe & Associates • New York, NY, US
    [job_card.full_time]
    Carney, Sandoe & Associates,.Our free job placement service connects educators with independent and private schools that align with their specific needs and qualifications.By getting to know ea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Community School Director

    Community School Director

    City Year • New York, NY, US
    [job_card.full_time]
    The Community School Director (CSD) plays a pivotal role in implementing the Community School model in alignment with City Year's Whole School, Whole Child (WSWC) framework.Reporting to the School ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    National Sales Leader, Government Advisory Services (State, Local, Education)

    National Sales Leader, Government Advisory Services (State, Local, Education)

    EisnerAmper • New York, NY, United States
    [job_card.full_time]
    At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact.Whether you're starting out in your career or taking your next step as a seasone...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Social Work Confidential

    Director of Social Work Confidential

    Healthcare Center of Bronx • New York, NY, US
    [job_card.full_time]
    Healthcare Center is actively hiring a Director of Social Work in Bronx, NY.Directs, establishes & plans the overall policies / goals for the Social Services Dept. Responsible for assessments, car...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel Hospital Dietitian - $2,631 per week

    Travel Hospital Dietitian - $2,631 per week

    PRIDE Health • Cortlandt Mnr, NY, United States
    [job_card.full_time]
    PRIDE Health is seeking a travel RDN - Registered Dietitian Nutritionist for a travel job in Cortlandt Mnr, New York.Job Description & Requirements. RDN - Registered Dietitian Nutritionist.Pay packa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Faculty Support Initiatives

    Director of Faculty Support Initiatives

    Columbia University • New York, NY, United States
    [job_card.full_time]
    Job Type : Officer of Administration.Salary Range : $110,000-$120,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departm...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Metro Director

    Metro Director

    Fellowship of Christian Athletes • New York, NY, US
    [job_card.full_time]
    The Director is responsible for growing the ministry by praying, staffing, and funding the area through the Advancement Lanes : Ministry, Board, Donor, Talent and International.The Director works in...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Program Director for Hospice and Palliative Care Fellowship

    Program Director for Hospice and Palliative Care Fellowship

    Valley Health • Paramus, NJ, United States
    [job_card.full_time]
    Valley Health System in affiliation with the Icahn School of Medicine at Mount Sinai is actively recruiting a Program Director for Hospice and Palliative Care Fellowship. This position presents the ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Social Work (DSW)

    Director of Social Work (DSW)

    Northern Riverview Center • Haverstraw, NY, United States
    [job_card.full_time]
    Northern Riverview Healthcare Center is hiring a Director of Social Work (DSW) in Haverstraw, NY.DUTIES : Directs, establishes & plans the overall policies / goals for the Social Services Dept Respons...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fitness, Nutrition, Recovery Coach

    Fitness, Nutrition, Recovery Coach

    Anytime Fitness • Cornwall, NY, United States
    [job_card.full_time]
    Anytime Fitness Fitness, Nutrition, Recovery Specialist AtAnytimeFitnesseverything revolves around how we“Coach, Care and Connect”with our members. Your opportunity to work for us will be a formulat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Advising and Programs

    Director of Advising and Programs

    Barnard College • New York, NY, US
    [job_card.full_time]
    Director Of Advising And Programs.Reporting to the Executive Director of Beyond Barnard, the Director of Advising & Programs oversees the strategic planning and execution of events, services, and r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Director of High School Academics

    Senior Director of High School Academics

    Democracy Prep Public Schools • New York, NY, US
    [job_card.full_time]
    Senior Director of High School Academics.The Academic Team is part of Democracy Prep's Charter Management Organization and works directly with school leaders and the Academics Team to drive scholar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Academic Advisor & Student Success Leader

    Senior Academic Advisor & Student Success Leader

    SUNY Downstate Health Sciences University • New York, NY, United States
    [job_card.full_time]
    A leading academic medical center is seeking a full-time Senior Academic Advisor to enhance student academic performance and provide tailored support. Responsibilities include advising at-risk stude...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Engineering Asst Team Leader

    Engineering Asst Team Leader

    C.V. Associates NY; PE, LS, P.C. • Harriman, NY, US
    [job_card.full_time]
    Harriman, NY) Engineering Asst Team Leader to conduct bridge / culvert / sign Inspecs.Perf nondestructive testing, visual inspection, profile readings, inventory updates & docs.Assist in prep inspectio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Full Time and Part Time Opportunities at Hudson Valley Health Care System VA, Castle Point / Montrose, NY

    Full Time and Part Time Opportunities at Hudson Valley Health Care System VA, Castle Point / Montrose, NY

    HealthEcareers - Client • Montrose, NY, USA
    [job_card.full_time]
    The primary assignment is to provide behavioral health services to patients throughout the facility to include Outpatient Clinics, Inpatient Units, Primary Care, Emergency Department and to the Sub...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Director, Student Engagement

    Assistant Director, Student Engagement

    New York Institute of Technology • New York, NY, United States
    [job_card.full_time]
    Assistant Director, Student Engagement.New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    SITE DIRECTOR

    SITE DIRECTOR

    NYC Jobs • Bronx, NY, US
    [job_card.permanent]
    Administrative Director Of Social Services.Applicants must be permanent in the Administrative Director of Social Services Civil Service Title or be permanent in a comparable title eligible for 6.Th...[show_more]
    [last_updated.last_updated_30] • [promoted]