Customer Service Representative

Job DescriptionJob Title: Customer Service RepresentativePay Rate: $26.79/hrLocation: Alexander, ARArea Code: 501ZIP Code: 72002Start Date: Right AwayKeywords: #CustomerServiceRep #AlexanderJobsBenefits:On the job training, with cross training for other skilled positions and opportunities for advancement. The aerospace business is growing and we are continually training and promoting up from within.* Medical, Dental, Vision, Retirement savings options, tuition reimbursement, performance increases and career advancement. Award winning team with exceptional work environment.* Six Paid Statutory Holidays after 90 days probationary period.* One Week Paid Vacation Bonus after six months / 1960 regular hours.* Weekly pay by direct deposit.* Performance Reviews (and compensation reviews)Responsibilities:* May respond to e-mail inquiries.* Customer service is the primary function, but may include minimal selling or promotion of products or services.* May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.* Requires ability to navigate a computerized data entry system or other relevant applications.* Handles customer service inquiries and problems via the telephone and records consistent problem areas.* Calls are basic and routine.* Uses computerized system for tracking, information gathering, and/or troubleshooting.* Requires limited knowledge of the organization, products, and/or services.Education and Experience:* Associates or Bachelors Degree required* 3-5 years related experience in manufacturing settingSkills and Knowledge:* Good comprehension of the English language, both written and verbal.* Basic computer skills.* Great intrapersonal skills* Great communication skillsIf you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.comBelcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.