Remote Call Center Agent

Job Description

Job Description

Job Description

We are seeking a highly motivated and customer-centric individual to join our growing team as a Remote Call Center Agent. providing our clients with accurate and valuable insights to help them make informed business decisions.

As a Remote Call Center Agent, you will be responsible for handling inbound and outbound calls from our clients, conducting surveys and gathering feedback, and providing exceptional customer service. Your main goal will be to ensure customer satisfaction and help our clients gather valuable information to improve their business strategies.

Key Responsibilities :

• Handle inbound and outbound calls from our clients in a professional and courteous manner
• Conduct surveys and gather feedback from customers on various products and services
• Collect and record accurate data from each call to provide detailed reports to our clients
• Provide exceptional customer service and address any concerns or questions the customer may have
• Meet daily call quotas and ensure quality standards are met
• Continuously update and maintain client databases with accurate and relevant information
• Collaborate with team members and other departments to identify and solve customer issues
• Keep updated on new products and services to effectively communicate information to customers

Qualifications :

Why work for us?

Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive!

Additional Information

All your information will be kept confidential according to EEO guidelines.