Administrative Assistant

Job Description

Job Description

Administrative Assistant

John Knox Village is looking for an outgoing and dependable individual for our Full Time Administration Assistant position, Monday-Friday, 8am-5pm. This is a key role in providing support and hospitality services to the residents and family members of John Knox Village. This position will provide extraordinary service, providing a gracious and resourceful initial contact for the Resident Relations Department. Ensure day-to-day issues are resolved for residents, families, staff, and vendors.

We are seeking those who enjoy providing exceptional customer service and conflict resolution. A typical day working at John Knox Village includes greeting and assisting residents in a welcome, professional and helpful manner. You will help the residents coordinate many services. You will determine the nature of walk-in visits and resolve any day-to-day issues to visitor satisfaction. You will be responsible for directing visitors with issues outside of scope of Resident Relations Social Worker, or appropriate departments. You will help facilitate successful transitions of residents to different homes, ensuring that proper coordination is done to arrange move-in date, telephone and cable service transfer, mail forwarding, final walk through, and paperwork is completed and provided to the correct department.

John Knox Village, conveniently located in Pompano Beach, at 550 SW 3rd Street, with easy access from major highways and transportation options. There are many benefits to working for John Knox Village. If you are someone who likes being part of a team, is looking for comprehensive training, on-going education and the ability to be involved in your teams' decisions, than we would love to speak with you. John Knox Village is a Drug-free and Tobacco-Free workplace. EOE

John Knox Village is proud to be a SAFE PLACE TO WORK!

Come work at a Great Place to Work®, as well as a Beacon and Pinnacle Lifestyle Award winning organization that puts the health of our residents and employees first.

John Knox Village is a Drug-free and Tobacco-Free workplace. EOE

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