Senior Staff Software EngineerVirtualVocations • Rochester, New York, United States
Senior Staff Software Engineer
VirtualVocations • Rochester, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Senior Staff Software Development Engineer - Customer Reliability.
Key Responsibilities
Manage and resolve high-impact customer escalations for enterprise products and services
Act as a technical liaison between engineering and support teams to drive rapid issue resolution
Debug and troubleshoot complex problems in cloud environments and operating systems (Linux / Unix)
Required Qualifications
US citizenship (required for federal compliance)
8+ years of experience supporting enterprise products / services and handling customer escalations
In-depth knowledge of Linux / Unix operating systems and operating duplication principles
Strong understanding of networking concepts including TCP / IP stack performance
Demonstrated expertise in debugging issues in cloud environments
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Senior Staff Software Engineer • Rochester, New York, United States
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