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Front Desk Associate - Inn at The Opera
Front Desk Associate - Inn at The OperaTravel + Leisure Co. • San Francisco, CA, US
Front Desk Associate - Inn at The Opera

Front Desk Associate - Inn at The Opera

Travel + Leisure Co. • San Francisco, CA, US
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  • [job_card.full_time]
[job_card.job_description]

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Hotel Front Desk / Customer Service / Front Desk Agent

  • Open Availability to work all Shifts

How You'll Make an Impact

  • Bring smiles to guests from around the world by providing warm welcomes.
  • Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
  • Process cash and credit card transactions strictly following established procedures.
  • Balance cash receipts, perform bucket checks, and complete other cashier / money handling responsibilities.
  • Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
  • Reserve and confirm reservations for individuals and / or groups.
  • Provide guests with room rate quotes.
  • Respond to guest inquiries and concerns as quickly and completely as possible.

    • What You'll Bring

  • Professional appearance and a positive, can-do attitude.
  • Excellent communication skills with the ability to read, write and understand English.
  • Ability to solve problems with minimal supervision.
  • Basic math skills and knowledge of proper cash handling procedures.
  • Ability to multitask and work in a fast paced environment.
  • Strong attention to detail and organization skills.
  • Basic computer and office skills.

    • How You'll Be Rewarded

    We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include :

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

    • Compensation generally starting at $25.00 - $25.00 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

    Where Memories Start with You

    Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

    We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

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    Front Desk Associate • San Francisco, CA, US

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