Area Sales Manager
Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
The Area Sales Manager will lead, coach, and support the Inside Sales Executives in promoting and selling DHL services to meet sales targets and generate revenue. This person will also support the Inside Sales Executives in maintaining a high-level of customer service with existing customers and maximising those relationships to expand business. The Area Sales Manager will be responsible for developing the Inside Sales Executives by direct management, to ensure sales metrics are achieved.
Key Responsibilities :
- Plans and directs field sales operations through a group of Inside Sales Executives
- Direct sales revenue generation, profit, and / or expense objectives in geographic territory
- Develops sales plans and budgets for achieving sales goals within a defined geographic territory
- Supervises approximately 6-8 Inside Sales Executives and assists them in securing critical sales
- Monitors Inside Sales Executives utilization of pipeline forecast and ensures that business from new and existing customers is successfully negotiated in a timely manner
- This role is field based and requires daily interaction with Inside Sales Executives, assisting with customer appointments; both new business and retention calls
- Involves extensive travel in support of the Inside Sales Team, current customer base and acquisition of new revenue opportunities
- Collaborate with area sales leadership to ensure consistent planning and application of sales initiatives, strategic planning along with other area wide sales related applications
Qualifications :
Extensive depth of expertise and knowledge in building sales through training, developing and mentoring of sales staffStrong negotiation and communication skills (verbal and written)Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred)Transportation and International Logistics Sales industry experience a mustManage and build overall customer relationships by coordinating and leading the activities of customer focused teamsDevelopment of strategies to increase sales penetration and profits in assigned accountsIdentifies business opportunities and assesses customer needs and matches them with DHL's services to acquire key national accountsWork on special assignments to support DHL strategies and initiativesPartner with the regional management team to coordinate customer requests and services that are being promotedDevelop customized presentations for various decision making audiences to close on new businessBS / BA or MS / MA with 5 plus years previous experience (selling service vs. product preferred)Proven sales experience selling large, national account, multi-location business strongly preferredInnovative knowledge of technologies, processes, and practicesProficiency with Microsoft Office, database and web-based applicationsCreative and innovative thinking in bringing successful resolutions to high-impact, and complex problemsExperience selling in the transportation / logistics industry is preferredDHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include competitive pay, bonus / incentive programs, retirement savings 401K with company match, myShares - voluntary plan to buy discounted company shares, medical, dental, vision, well-being programs, tuition reimbursement, generous paid time off starting at 4 weeks, paid leave, employee discount program, employee assistance & work life program, and outstanding training opportunities.