Quality Improvement Coordinator II

Quality Improvement Reporting Specialist

Partners with and helps key stakeholders' teams implement reporting and quality improvement projects. This supports BSWH's strategy to deliver high-quality, safe care and achieve excellence by regulatory statutes, policies, and procedures. This position will require public speaking and delivering presentations to leaders, senior executives and key stakeholders.

Essential Functions of the Role :

• Performs concurrent and retrospective medical record review to investigate quality and / or patient safety concerns and to identify performance improvement opportunities.
• Collects and examines relevant data to support patient safety. It also aids quality improvement strategies, projects, and regulatory requirements.
• Helps improve safety and service excellence through interventions, data testing, and action plans.
• Develops and shares ongoing and ad hoc reports. This ensures clinicians, administrators, medical staff committees, and corporate teams receive timely and accurate data. This helps meet their needs for quality care and patient safety.
• Identifies and recommends measures to enhance reporting processes, tools, and methods.
• Partners develop and present educational materials to educate staff and management about quality and patient safety processes.
• Uses quality improvement tools and techniques, including proactive and retrospective risk assessments, to improve quality, patient safety, and patient perceptions of BSWH's health care services.
• Identifies regional, system, and industry best practices, providing feedback to managers and team members.
• Participates on quality improvement teams as requested by leadership.
• Participates in unit and facility huddles.
• Helps the ZERO Harm rounding process as directed by leadership.
• Provides subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization.
• Stay aware of the latest developments, advancements, and trends in quality improvement reporting and testing. Attend seminars and workshops, read professional journals, and participate in professional organizations.

Key Success Factors :

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