Assistant Hospitality Manager (SF)

Job Description

Job Description

Description : Position Overview

The Assistant Hospitality Manager (AHM) will help to run the values-driven employee food program that we have built by supporting the senior manager in overseeing the FoH team at our client location. It is a great job for someone who is organized, communicative, patient, and loves people. The AHM will lead efforts in constantly improving our food program, staying connected to the client community, and working with our program management team to implement changes and new systems. The AHM will be our lifeline to the program and eyes and ears to support the senior manager is not there. The AHM is responsible for assisting with recruiting stage shifts, training new hires and leading the FoH team members at various client sites.

Additionally the AHM supports the team and senior manager by working service as needed for coverage and to problem solve and trust their gut instincts daily to ensure that all service is aligned with the company policies and standards of operations. This role will be based in SF primarily and require someone who is flexible and able to drive around to multiple accounts in the area as needed, so a license and reliable transportation is required. Starting in Oakland at times may be required to support with Admin or pack outs, and cover other shifts when needed.

About Just Fare

Just Fare is building a just world where food is a force for social change. We make good food — for people who enjoy eating, and for those who want a more equitable and just food system. Based in Oakland, CA, we offer a variety of services for workplaces; such as, Office Catering, Snack & Drink programs, event catering, commercial kitchen design and operate a community kitchen. We ground everything we do in service of creating a more responsible and ethical world.

1% of our revenue supports donated meals made by our charitable arm, Just Fare Community Kitchen. So far, we have delivered over 494,250 meals to communities fighting food insecurity in the Bay Area.

Tastes good. Does good.

About Workplace

Our Workplace business unit prepares and serves food for a variety of Bay Area companies and institutions. Ingredients are carefully selected from organic, local, independent farms - prioritizing purchasing from BIPOC and women-owned purveyors. Prepared to satisfy refined palettes and a diverse range of dietary sensitivities and preferences, our nourishing meals aim to delight employees. Our Workplace business unit offers multiple food program solutions to meet our clients' needs.

Requirements : Responsibilities

• Support in oversight of meals, snacks, drinks, and our delightful front of house team at client locations throughout the Bay Area.
• Work closely with Senior Management to create a culture of hospitality through a sunny disposition and the Fare way.
• Act as the main point of contact for employees and clients, when the Senior Manager is not onsite or available at various client site communities.
• Oversee meal service set-up / breakdown, onsite food execution, food presentation, and transportation / delivery at multiple clients accounts, which includes working service at accounts for call out coverage.
• Problem solve any onsite issues with the front of the house team while onsite at client communities.
• Ensure proper recording of log data for client participation, leftovers, and waste for consumption management.
• Oversee the recording of leftovers through proper heating, cooling in order to safely repurpose food or donate surplus to CBO partners
• Maintain and develop high standards for organization and cleanliness in the kitchen, storage, office and dining room
• Manage and produce client facing menus and signage for all offerings, including verifying allergens, and ingredients
• Engage, educate and develop relationships with our client communities
• Support opening and closing duties at HQ and client locations
• Continually work with us to develop and improve our food program, especially through tangible systems and processes
• Supports in the training and development of all FoH Team, staff on operational standards and procedures
• Supports Senior Manager with recruiting process by conducting interviews and stages as needed

Qualifications & Requirements

Schedule & Expectations

Typical schedule is Monday through Friday with hours dependent on the service. You are responsible for managing your schedule, based on your shift availability, with your supervisor.

Shift details : Shifts general start between 9am to 10am for working service; however, flexibility is needed for supporting with client breakfasts that can start between 6am and 7am, or Dinner Services which would be 4pm to 8pm generally if applicable.

Compensation & Benefits