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Customer Service Representative In German

Do you want to work from home while utilizing your German language skills? Apply2day is looking for candidates for the position of German Customer Service Representative , to join one of the most dynamic service teams. In this role, you will be responsible for providing high-level customer support, while having the opportunity to work remotely from your home.

Responsibilities include :

• Answering customer inquiries via phone, email, and live chat.
• Understanding and meeting customer needs.
• Building and maintaining trust relationships with customers.
• Providing accurate and valid information regarding products and services.
• Recording and tracking correspondence and requests within the CRM.
• Following communication processes and guidelines.