Bilingual Medical Receptionist

PHMC is a proud leader in public health. Our Mission is to be the premier regional provider of integrated community-based healthcare by combining evidence-based clinical practices outstanding patient service innovative care partnerships and team-driven excellence within a healthy fiscal environment.

SUMMARY JOB DESCRIPTION :

Perform all medical receptionist functions at primary care and community-based health centers for underserved populations. The Medical Receptionist will report to the Health Center Administrator.

PATIENT POPULATIONS SERVED :

Age of Patient Populations Served : Pediatric (0 - 19 yrs); Adult (19 64 yrs); and Geriatric (65 yrs & older). Non-age Specific Task (N / A) Population : Bariatric Patients with BMI greater than 40 or greater than 35 with weight-related comorbidities. Patients may have exceptional communication needs developmental delays or be at the end of life. Other precautions including isolation may be required for all populations.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Responsible for all front Desk Functions in a Primary Care setting

Schedule Appointments

Schedule specialty and ancillary appointments

Answer Phones

Complete Managed Care Referrals

Obtain Pre-Certs when needed

Responsible for patient registration data entry

Verify Insurance

Daily Batching of encounter forms

Log referrals in the tracking system

Follow up for reports from specialists

Arrange transportation when needed for patients

Assist patients when needed

Review patients charts and encounter forms for completion

File reports file charts

Perform other duties as assigned

PHMC COMPLIANCE RESPONSIBILITIES :

Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct Whistleblowers and Conflict of Interest Policies.

Keeps abreast of all pertinent federal state and PHMC regulations laws and policies as they presently exist and as they change or are modified.

Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.

Comply with the Department of Public Health (DPH) The Joint Commission and other accreditation and regulatory agencies standards.

Adhere to all PHMC Policies and Procedures.

Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

JOB REQUIREMENTS :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Must speak fluent Spanish and English. The requirements listed below must be representative of the knowledge skills minimum education training licensure experience and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SKILLS :

Knowledge of billing procedures and Insurance verification

Data Entry

Knowledge of medical terminology

Familiar with Managed Care Plans and Referral Process

Extensive Organization Skills

Must have a pleasant manner.

Ability to manage and complete work assigned by several staff members

Must be flexible

EXPERIENCE :

One to two years of experience in a medical office environment

EDUCATION :

High School Diploma or GED equivalent

SALARY : Based on education and experience.

PHMC is an EOE and a Verify Employer

Key Skills

EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1