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Senior VP of Operations
Senior VP of OperationsPrime Appearance • Grand Rapids, MI, US
Senior VP of Operations

Senior VP of Operations

Prime Appearance • Grand Rapids, MI, US
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  • [job_card.full_time]
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Senior VP Of Operations

The Senior Vice President of Operations is responsible for providing executive leadership and strategic direction for all operational functions within the organization. This role oversees operational performance, operational strategy, cross-functional alignment, frontline workforce execution, and customer relationships across multiple business units. The Senior Vice President of Operations plays a critical role in developing long-term strategic initiatives, driving performance excellence, ensuring regulatory compliance, and supporting the overall success of the company.

Responsibilities

  • Provide executive leadership, mentorship, and development to operational leaders and frontline teams across multiple regions
  • Lead the development and execution of enterprise-wide operational strategies aligned with company goals
  • Partner with executive leadership to establish performance expectations, long-range planning, and organizational growth objectives
  • Drive operational performance and communicate results, challenges, and strategic updates to senior leadership and the executive team
  • Serve as the senior operational leader for the business unit, collaborating closely with finance, HR, sales, contracts, safety, and vendor partners
  • Monitor and analyze operational KPIs to assess performance, identify gaps, and drive continuous improvement initiatives
  • Oversee operational budgets at a strategic level, ensuring cost efficiency, profitability, and responsible resource allocation
  • Evaluate financial performance, identify variances, and implement corrective or improvement actions in partnership with finance leadership
  • Provide executive oversight of financial accountability, operational reporting, and forecasting processes
  • Ensure compliance with industry regulations, contractual requirements, safety standards, and company policies
  • Identify and mitigate operational, financial, and organizational risks through proactive planning and governance
  • Direct the development and execution of business continuity and contingency plans
  • Build and maintain strong relationships with key clients, partners, suppliers, regulatory agencies, and other stakeholders
  • Promote a culture of safety, accountability, operational excellence, and employee engagement
  • Champion change management initiatives and operational transformation projects
  • Perform any additional duties as assigned by executive management

Qualifications

  • 18 years of age or older
  • Eligible to work in the United States
  • Must have a valid state-issued driver's license with an acceptable driving record
  • Communicate effectively in English (reading, writing, speaking)
  • Bilingual in English / Spanish a plus
  • Demonstrated track record of driving operational performance, improving efficiency, and achieving organizational goals
  • Bachelor's Degree in Business Administration, Operations Management, or related field preferred
  • Ten plus years of relevant experience in lieu of degree
  • Extensive experience in senior operations leadership roles, preferably within aviation or a similar industry
  • Strong executive leadership skills with experience managing large, multi-site teams
  • Ability to effectively communicate with colleagues, clients, and senior executives, both in-person and electronically
  • Pass a background check and drug screen
  • Must be flexible to work extended hours to support operational needs
  • Travel requirement approximately 50%
  • To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and / or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

    Physical Activity / Working Conditions May Include :

  • Ability to lift up to 25 pounds
  • Position is generally sedentary, sitting for long periods of time
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and / or fingers
  • Specific vision abilities required for this job include : Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
  • The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

    PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.

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