Runner

A rare opportunity to join the

City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the

highest end combined culinary and cultural experience to our customers who are

passionate in sharing wine, music, and culinary arts. We are a unique facility,

combining a fully functioning winery with intimate concerts, food & wine

classes, private events in a variety of configurations, and fine dining. We

have created a compelling mix for our sophisticated clientele of foodies, and

active cultural patrons—bringing the wine country experience to the middle of a

large city.

Position Summary

Service

Assistants are responsible for providing a clean and pleasant dining experience

by clearing, sanitizing, and resetting tables, as well as ensuring all areas

are well-stocked and tidy. The Service Assistant directly supports servers

and / or bartenders during service, performing any tasks necessary to ensure a

high-quality guest experience.

Overview of Responsibilities

Provide guest hospitality; clear, clean, and replenish tables,

settings, and all service areas; remove courses as completed and deliver to

kitchen; replenish utensils; refill water glasses; remain alert to guest needs

at all needs

Aid waitstaff and bartenders as needed to perform guest related

duties

Ensure polished and clean presentation of all

areas

Prepare dining rooms for patrons by cleaning, setting napkins,

service plates, water bottles, and utensils. Perform opening and closing duties

including set-up, maintenance, and breakdown of the area within the allotted

timeframe not to exceed 20% or maximum of 2 hours of the scheduled shift time

Support servers by setting up and replenishing service stations,

trash containers liners, and bus stations

Maintain service areas, clean up spills as needed

Fulfill guest dining requests as needed and facilitate

communication of guest requests to servers

Make every effort to meet guest’s needs by either obtaining

requested items for guest or communicating needs to server or management team

Greet guests upon seating and fill water glasses

Adhere to sanitation and safety policies

Follow all company policies, procedures, and guidelines including

being ready to work at scheduled shift time, in uniform, with neat and

presentable appearance

Perform all other reasonably assigned duties

Minimum Qualifications

Strong work ethic, team player, and exceptional guest service

skills

1+ year experience as a Busser or Runner in a fast-paced,

high-volume service environment preferred and / or equivalent relevant experience

Ability to consistently deliver high-quality guest experiences,

exceed guest expectations, and strive to create a memorable experience at every

City Winery visit

Ability to navigate venue conditions, including tight spaces, dark

room and loud environment

Polished presentation

Ability to take direction from others

• Effective communication and interpersonal skills with a proven ability

to build positive relationships with people in the scope of employment

Ability to work both independently and in a team environment

Ability to work a flexible schedule including days, nights,

weekends, and holidays

Ability to perform physical requirements of the role including

standing / walking for entirety of shift, bending, pulling, pushing, using

stairs, lifting and carrying up to 50 lbs.

About Us

Wine, food, and

live entertainment collide at City Winery to create a dynamic and incredibly

unique workplace. Since 2008, City Winery has been turning heads across the

nation with amazing live performances, delectable cuisine, and award winning,

locally produced wines. But there's more to us than that  we're a haven for community and creativity, a

place where the philosophy of hospitality is more than just a buzzword, but a

way of life. City Winery, founded by music industry veteran & visionary

Michael Dorf, has established itself as a one-of-a-kind brand providing

unforgettable experiences for guests. From world class music venues to

sustainably produced wines with ratings of 90+ points, City Winery offers a

range of topnotch events & experiences.

We are an equal

opportunity employer and value diversity at City Winery. We do not discriminate

on the basis of race, religion, color, national origin, gender, sexual

orientation, age, marital status, veteran status, or disability status.

Additionally, City Winery participates in the E-Verify Program in certain

locations, as required by law.