Items Processing Specialist II

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

The Item Processing Specialist II will process / review items for Checks, Deposits, and Legal mail. This includes working with Relationship Managers, Retail Associates, and Back Office Associates to ensure all required items have been completed. The Item Processing Specialist II should have a broad understanding of requirements for the processing of checks. This individual must provide superior client service and have excellent time management skills, self-motivated, highly energized and a team player.

Essential Functions / Responsibilities

• Ensure that all departmental transactions are processed daily and that all entries are in balance.
• Keying and balancing entries within departmental system
• Ensure that all incoming x9.37 files have been successfully processed
• Working with respective teams / Correspondent Banks to resolve out of balance transactions
• Complete Research requests for Bank Statements, Check Copies.
• Gatekeeping Subpoena Research and processing, to ensure that the bank is meeting all required court dates and requested information
• Ensure that corrections have been made to clients’ accounts for encoding errors, mis-posted, and duplicate presentment items.
• Working with Correspondent Banks to collect and pass funds for adjustments
• Ensure that the bank is in balance for the day, including uploading posting files, and transmitting outgoing x9.37 files.
• Create all required EOD reporting to ensure the bank is compliant with all regulations.
• Create cash letter for all non-domestic checks received during daily processing
• Ensure that clients have received the proper credit for items deposited based on exchange rates.
• Process Improvements

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

Preferred Knowledge and Skills

Level of Complexity and Scope

Degree of Independence and Decision-Making

Required Supervisory Responsibilities

Physical Requirements

Compliance Statement

Development and Training

Pay Range :

$18.00 / hr to $20.19 / hr

Benefits

We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our .

Incentive Eligibility

All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran / military service, or any other characteristic protected by law.

We are an E-Verify Employer.