Credit and Collections Specialist

At YETI we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here youll have the opportunity to create exceptional meaningful work and problem solve with innovative team members by your side. Together youll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

The Credit and Collections Specialist role is an integral piece of the sales process responsible for managing the following for assigned portfolio : credit approval process monitoring customer accounts and ensuring timely collection of outstanding receivables. This role plays a key part in maintaining healthy cash flow and minimizing financial risk for the organization. You are proficient in problem solving and prioritizing activities that have the greatest impact in a fast paced ever-changing environment. You are committed to following departmental policy while still providing a world class customer experience.

Proactively contact customers regarding overdue accounts via phone email and written correspondence.

Resolve billing disputes and negotiate payment arrangements.

Maintain accurate records of collection activities and customer communications.

Collaborate with sales customer service and finance teams to resolve account issues.

Prepare aging reports and provide regular updates to management on collection status.

Recommend accounts for escalation legal action or write-off when necessary.

Ensure compliance with company policies and applicable laws and regulations.

Periodically perform audit of billing processes for assigned portfolio by comparing YETI open receivables to customer open payables and collect on past due items :

Reconcile and resolve billing gaps discovered in audit process

Ensure that accounts in assigned portfolio pay within assigned payment terms

Make outbound collections calls (or emails) for customers with past due balances

Work with AR Specialist to ensure that payments are applied correctly and in timely manner :

Reconcile any discounts credits rebates allowances and resolve any disputes

Monitor A / R Collection Hold Dashboard for assigned portfolio

Qualifications and Attributes :

Bachelors degree preferred or equivalent experience in B2B collections customer service dispute resolution or account management experience preferred

Strong Excel skills and experience in Microsoft Office

Analytical mindset ability to research and identify design and implement process improvements

Strong attention to detail organization and prioritization

Able to handle changing priorities and use good judgement in stressful situations

Comfortable communicating to accounts as often as needed to achieve goals

Self-starter ability to stay positive under pressure

Able to work in an ambiguous fast-paced environment

SAP experience prefer red

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Benefits & Perks :

Click here to learn about the benefits and perks we offer at YETI.

YETI is proud to be an Equal Opportunity Employer.

Our commitment to creating a diverse equitable and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at applicants for employment will be considered without regard to an individuals race color sex gender identity gender expression religion age national origin or ancestry citizenship physical or mental disability medical condition family care status marital status sexual orientation genetic information military or veteran status or any other basis protected by federal state or local laws.

YETI Applicant Privacy Notice

YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection you require accommodation in order to apply for a job please contact us at .

Required Experience :

IC

Key Skills

EAM,Food Technology,AC Maintenance,Corrosion,Arabic Cuisine

Employment Type : Full-Time

Experience : years

Vacancy : 1