Buyer Connections Team Manager

A company is looking for a Buyer Connections Team Manager.

Key Responsibilities

Monitor and analyze team performance, providing feedback and coaching

Lead team meetings and one-on-ones to clarify expectations and support development

Report trends and insights to senior leadership, identifying opportunities for improvement

Required Qualifications

3+ years of experience in a contact center, customer service, or sales environment

At least 1 year in a supervisory or leadership role preferred

Experience with performance management practices

Technically confident with tools like Tableau, Microsoft Office, Salesforce, and Google Suite

Willingness to work weekends and early morning or evening schedules as needed