Customer Service Representative I

Job Description

Job Description

LOCATION : 227212 Rib Mountain Drive, Wausau, WI 54401

HOURS : Monday through Friday between 7 : 45 - 5 : 15 PM and rotating Saturdays 8 : 45 - 12 : 15 PM

Join our dynamic team at Peoples State Bank in Rib Mountain, where each day as a full time Customer Service Representative is filled with excitement! You’ll have the opportunity to engage directly with our valued customers, providing top-notch service and turning everyday banking into extraordinary experiences. Enjoy the thrill of being the friendly face behind the Teller window, assisting clients with their banking needs while strengthening our community ties. With competitive pay ranging from $16.50 to $18 per hour, this onsite position invites you to embrace teamwork, learning, and fun in a workplace that values your contributions.

You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, Bank-wide Incentive Plan, Volunteer Paid Time Off, Birthday Day Off, Fresh Focus Day Off, Paid Holidays, and Employee Stock Purchase Plan. If you’re ready to showcase your customer service skills in a supportive and flexible environment, let’s make banking enjoyable together!

Hello, we're Peoples State Bank

Peoples State Bank's vision is to "be a catalyst for growth with our customers." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

What it's like to be a Customer Service Representative

As a Customer Service Representative at Peoples State Bank, you’ll be the heartbeat of our customer interactions! You’ll provide service excellence by conducting financial teller transactions with precision and adhering to bank procedures, ensuring a seamless experience for our customers. Your role will involve maintaining favorable customer relations. Every day, you'll have the chance to exercise your discretion, judgment, all while spotting cross-selling opportunities to enhance our customers' banking experience.

Join us and be a part of a team that values accountability, teamwork, and the spirit of fun in everything we do!

Requirements for this Customer Service Representative

To thrive as a Customer Service Representative at Peoples State Bank, you’ll need a blend of essential skills that set you apart in the banking world. A high school diploma or equivalent is required, and if you have customer service, cash handling, or sales experience, you're already ahead of the game! Your strong attention to detail and accuracy in cash-handling will ensure that every transaction is smooth and secure. Proficiency with computers is a must, enabling you to navigate our systems effortlessly.

With excellent interpersonal and communication skills, you’ll connect easily with customers and colleagues alike. The ability to juggle multiple tasks simultaneously in a fast-paced environment is crucial, as you’ll need to stay agile and focused while delivering exceptional service. Embrace this exciting opportunity and bring your unique talents to our friendly and supportive team!

Knowledge and skills required for the position are :

• High school diploma or equivalent.
• Customer service, cash handling, and / or sales experience is a plus.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills.
• Excellent interpersonal and communication skill.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.

To learn more about why you should join Peoples State Bank, visit here : https : / / www.bankpeoples.com / connect / careers

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.