Academic Program Coordinator, Student Services

Job Description :

The Academic Program Coordinator serves as the primary point of contact for student advising, student services, and departmental admissions coordination for the College of Veterinary Medicine’s online graduate programs. This role supports students across the full academic lifecycle (from inquiry and admission through enrollment, progression, and graduation) by providing accurate guidance, operational support, and proactive outreach in alignment with university and college policies.

The Academic Program Coordinator works closely with the Director of Online Graduate Programs, Academic Program Leads, and central university partners to ensure a consistent, compliant, and student-centered experience. The position applies established academic policies and procedures, coordinates admissions and enrollment processes at the department level, and escalates complex or exceptional cases as appropriate. This role does not set academic policy or make independent admissions decisions but supports their execution through coordination, communication, and student-facing support.

About the Programs : The College of Veterinary Medicine’s online graduate programs in Shelter Medicine and Veterinary Forensics support students who are deeply committed to improving animal welfare, public health, and community outcomes. Many students work directly in shelters, investigative settings, or related service roles and bring a strong sense of purpose to their academic work. This role offers the opportunity to support students whose work has a meaningful, real-world impact on the lives of animals and the communities they serve.

Duties include :

Academic Administration & Program Operations

• Support student registration, add / drop processes, degree certification, and graduation clearance in coordination with central university offices.
• Troubleshoot student record issues and coordinate petitions and related documentation for current students in collaboration with Academic Program Leads and Director of Online Graduate Programs.
• Coordinate and process student academic actions and internal documentation, including transfer of credit requests, course substitutions, and related approvals, in accordance with university and college policies; escalate complex cases as needed.
• Coordinate student-facing academic communications, ensuring consistency, accuracy, and alignment with program policies.
• Apply established academic policies and procedures consistently and refer policy interpretation or exceptions to appropriate leadership.
• Maintain program-related student data and provide requested reports to college leadership and university partners in support of admissions, enrollment, progression, and graduation processes.

Student Advising & Student Success Support

Admissions & Enrollment Coordination

Collaboration & Continuous Improvement

Other Duties

Expected Salary : $, - $, / annually

Required Qualifications :

Bachelor’s degree and three years of relevant experience; or an equivalent combination of education and experience.

Preferred :