Office Clerk

Responsibilities

• Visitor Engagement : Greet and welcome visitors with a friendly and professional demeanor.Assist visitors with inquiries, directing them to the appropriate staff or resources.Ensure all visitors sign in and follow office security protocols.
• Administrative Support : Follow up on paperwork resulting from meetings, ensuring all documents are complete and submitted in a timely manner.Enter data accurately into multiple systems, maintaining confidentiality and data integrity.Manage incoming and outgoing mail, as well as office supplies inventory.
• Customer Service : Provide strong customer service by addressing visitor and resident concerns promptly and effectively.Handle difficult situations with a firm yet caring approach, ensuring all parties feel heard and respected.Coordinate with other departments to resolve issues and provide comprehensive support to visitors and residents.
• Office Coordination : Maintain a clean and organized reception area.Schedule appointments and manage meeting room bookings.

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