Intake Specialist (In-Office if Local / Remote if Non-Local)

Intake Specialist

(Puyallup, WA – In-Office if Local / Remote if Non-Local)

Main Responsibilities (may include but are not limited to):

This role is onsite for candidates within commuting distance of our Puyallup office and remote for those outside the local area

• Audit patient intake packet and identify a new patient versus a readmitted patient
• Create patient profile and ensure correct data entry of demographics
• Accurately verify eligibility for each insurance payer identified, and update patient profile with correct COB
  • Navigate multiple insurance payer sites to verify patient eligibility
  • Make outbound calls to insurance eligibility departments
  • Collaborate with facility’s business office regarding insurance verification
  • Verify possible Medicaid coverage for every registration
• Identify payers where prior authorization is needed and submit authorization requests accordingly
• Create detailed documentation surrounding work performed on each individual account
• Prioritize registration completion based on urgency and day of wound rounds
• Respond to intake inquiries via email and/or phone
• Complete accurate and timely data entry of the patient’s past medical history and allergies
• Ensure all patient visits are added on the providers daily census within EMR
• Prep new patient electronic chart for providers
• Answer incoming business office phone line
• Other duties as assigned

Skills required to succeed:

• 1-2 years medical billing experience and working with insurance companies is required
• Must live in one of the following states: WA, OR, ID, UT, AZ, TX, VA, FL, GA, PA, IA
• Acute attention to detail with a strong, self-sufficient work ethic
• Excellent organization and use of time management skills
• Ability to prioritize workload and have a strong sense of urgency when time sensitive situations arise
• Proficient with computers and navigating within multiple applications
• Proficient in MS Office (specifically Teams, Outlook, Excel, and Word)
• Strong verbal and written communication, as well as customer service skills; must be able to listen and communicate effectively with leadership, providers, and co-workers
• Knowledge of applicable federal, state and local laws and regulations including the requirements of the HIPAA and OSHA regulations pertinent to medical practices
• Ability to collaborate with other UWH team members electronically via email, messaging, and telephone conferences
• Goal-oriented and a consistent performer
• Must be self-motivated, punctual, dependable, and able to work independently
• Must be trustworthy, honest and have a positive and professional attitude

Location: In-office for local candidates (commuting distance of Puyallup, WA) - Remote option available for qualified candidates outside the area

Compensation: $19.00 - $23.00 hourly - DOE and location

This position is classified as: Hourly, Non-Exempt; Full-Time employment

Hours: Typical hours are Monday through Friday; 7:30 am – 4:00 pm PST, (occasional overtime depending on claim volume)

Benefits:

• Associates working 20+hrs per week:
• Medical/Dental/Orthodontic/Vision/RX - 80% towards employee monthly premiums covered, HSA, dependent coverage available at employee’s expense
• Employer Sponsored Life, AD&D, and Disability Insurance
• Voluntary Supplemental Insurance: Accident, Cancer, Critical Illness, STD, Life
• Paid Time Off: accrue up to 132 hours (16.5 days) in your first year of employment based on FTE status
• 8 paid Holidays for full-time employees
• 401(k) match on first 4%
• Core Values that promote work-life harmony
• Work with amazing people who have created a culture where we recognize each other’s wins and don’t tolerate gossip or drama

Website: www.unitedwoundhealing.com

*Do you want to grow personally and professionally by working with the best? We’d love to hear from you! Apply now:

We are a drug-free workplace. All offers of employment are contingent upon a successful drug screen and criminal background check. EEO.