Sales Manager

Heritage Hotels & Resorts

Work, play & enjoy life with Heritage

We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!

Full-time salary position with a starting at $60k DOE plus benefits.

Located in Albuquerque, NM. Working out of Heritage Hotels & Resorts Corporate Office.

Responsibilities

1. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
2. Maximize revenue by selling all facets of the hotel, to previous, current and potential clients.
3. Handle account details ensuring they are complete and documented.
4. Coordinate various departments' participation in servicing accounts.
5. Develop and conduct persuasive verbal sales presentations to prospective clients.
6. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
7. Prepare correspondence to customers, internal booking reports and file maintenance.
8. Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
9. Attend trade shows, community events and industry meetings.
10. Knowledge of market trends, competition and key customers of the hotel.
11. Perform any other job-related duties as assigned.

Requirements

• Knowledge of four-diamond / four-star customer service standards (helpful)
• Minimum of 2 years of high performing sales experience in the hotel industry.
• Highschool diploma or equivalent.
• Strong knowledge of Salesforce (Delphi), Opera, and MS Office preferred.
• High level attention to detail required.
• Excellent verbal and written communication and ability to multitask.
• Ability and willingness to work flexible hours in a high paced environment.

Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.