Bilingual Underwriting Support Analyst

A company is looking for a Bilingual Underwriting Support Analyst I to work in a remote call center environment.

Key Responsibilities

Handle incoming calls from agents, producers, and customers to collect necessary underwriting requirements

Evaluate and process new business applications efficiently while identifying and verifying information discrepancies

Utilize various systems to support multiple underwriting areas and recommend process improvements for enhanced customer experience

Required Qualifications

Experience in a high-volume customer service or call center role

Ability to maintain regular attendance and work in a fast-paced environment

Strong knowledge of computer systems, including email and Microsoft products

Proficiency in keyboarding skills and effective time management

Must have access to high-speed internet and be located in the United States or Puerto Rico