Resource SpecialistVirtualVocations • Dorchester, Massachusetts, United States
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Resource Specialist
VirtualVocations • Dorchester, Massachusetts, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Resource Specialist who will support independent marketplace contractors in customer and sales services.
Key Responsibilities
Provide real-time chat support and host sessions with contractors to enhance performance
Analyze performance data and communicate client changes to contractors
Review customer satisfaction data and maintain up-to-date client resources
Required Qualifications
Proficiency in Microsoft Office 365, particularly strong Excel skills
Ability to collaborate effectively with team members
Capability to provide constructive feedback to agents
Ability to work independently
Flexibility to work various hours, including weekends and holidays
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Resource Specialist • Dorchester, Massachusetts, United States
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