Director, Platform Product Manager

Director, Platform Product Manager

At Panopto, we are driven by a powerful purpose : to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers. As we continue to support growth and expansion, we are seeking an experienced Director of Platform Product Manager to lead our efforts in building the next generation of our audio video learning platform.

The Director, Platform Product Manager (PPM) is a high-impact, strategic role reporting directly to the CPO, responsible for defining the vision and roadmap for the shared platform services that power both the Panopto VCMS and the Elai AI video solution. The PPM will drive scalability, performance, and security across the entire product suite. Additionally, this role will assist the CPO in evaluating Technology Integration Partnerships and conducting product reviews for M&A opportunities. This position is critical to Panopto's growth and technical foundation.

In this role, you will :

Enable Platform Enhancements & Execution

• Build the Learning Platform Roadmap : Define, prioritize, and manage roadmap commitments for all shared components, including but not limited to :
• AI enabled services and capabilities as platform components
• Authentication and Authorization (SSO, identity management)
• Core APIs and microservices utilized by both product teams
• Data storage, analytics, and data-sharing services
• Infrastructure scalability, reliability, and performance enhancements
• Security and compliance features that apply across the platform.
• Drive Architectural Alignment : Work closely with Engineering leadership across Product teams (Panopto and Elai) to ensure shared platform services meet their needs, promote reuse, and maintain technical consistency and efficiency across the organization.
• Define Success : Establish and monitor key performance indicators (KPIs) and metrics for platform health, adoption, and performance.
• Be the Internal Voice of the Learning Platform : Act as the champion and communicator of platform capabilities, trade-offs, and future vision to internal stakeholders.
• Strategic Partnerships & Corporate Development
• Engage and foster engagement with customers : Work in conjunction with the colleagues in Product and Customer Experience to engage in Customer Councils and Advisor Boards. This includes getting advice into roadmap efforts and market research.
• Technology Integration Partnerships : Assist the CPO in identifying, evaluating, and prioritizing technology partners to enhance Panopto's product ecosystem. This includes defining integration requirements, assessing market fit, and helping to manage the partnership lifecycle.
• M&A Review and Due Diligence : Support the CPO in the technical and product review of potential mergers and acquisitions (M&A) targets. This includes assessing the target company's technology stack, product fit, integration complexity, and value proposition alignment with the Panopto platform goals.

Required Qualifications :

Preferred Qualifications :

$140,000 - $150,000 a year

The salary range for this position is $140,000 - $150,000 USD per year. This position is also eligible for a bonus as part of the compensation package. Base pay offered may vary depending on various factors, including, but not limited to : job-related knowledge, skills, experience, and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work. At Panopto, we know that great people make an organization great. We value our people and offer employees benefits that are market competitive for our industry. Learn more about what working at Panopto can mean for you.

At Panopto, our commitment to pay equity and transparency is unwavering. We do not engage in salary negotiations beyond the established range to maintain fairness and prevent potential pay disparities among team members based on negotiation strategies.

The Director, Platform Product Manager will work within the Product Management team, which is focused on ensuring Panopto remains at the cutting edge of video capture and knowledge management. The team's core goal is to innovate and integrate technologies that drive value for our users, positioning Panopto as a leader in video learning solutions.

Beyond the Requirements :

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

Our people and culture :

Panopto's mission is to be the leader in visual and audio-based learning in a capture and post-capture world. Our user base is as diverse as the world's universities and businesses. Panopto's commitment to fostering a fair, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit empowers us to challenge ideas (not people) recognizing that our shared success relies on collective wisdom. It drives us to continuously improve and innovate, ultimately elevating the quality of our products and services. It's what sets Panopto apart as a unique and rewarding place to work.

Our purpose :

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users. Today, Panopto's knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.