Job Description
Job Description
Seal & Design, Inc. is a family owned company founded and located in Clarence, NY with three divisions located across the U.S. and Canada. Our product line includes gaskets, o-rings, seals, molded rubber and plastics, die-cut foams, and many other products for a wide array of sealing applications. We provide superior products to our customers across many industries, including : Automotive, Medical, Military & Defense, Aerospace, Electronics, Power Generation, Hydraulics, and HVAC.
Salary : $55,000 - $68,000 / year
Requirements
- Perform all account management duties by maintaining and growing existing relationships and developing new ones through inbound leads, customer and vendor referrals
- Calculate costs, offer quotations and follow up on open quotations
- Understand customer needs and requirements
- Accurately respond to technical questions
- Complete order entry, respond to complaints and process returns
- Responsible for maintaining profit margins
- Respond to inbound phone and website inquiries as needed
- Source raw material and parts as needed
- Set up new customer parts in ERP system
- Communicate key information to other internal departments
- Support Inside Sales Manager and outside sales team with special projects and other tasks
- Observe safety and security procedures
Qualifications
Bachelor's degree, one to two years or more related experience preferredProficiency processing a high volume of emailsAbility to navigate operating system and Microsoft programs (Teams, Excel, Word, etc.)Technical aptitude and strong attention to detailProblem solving abilityDemonstrated ability to calculate markups, margins and other figures as it pertains to quotationsExcellent written and verbal communication skillsStrong organizational, problem-solving, and analytical skills; able to manage priorities and workflow; able to multi-taskAbility to work independently and as a member of a teamVersatility, flexibility, and a willingness to work with enthusiasm in a dynamic environmentFamiliarity with PPAP and APQP processes a plusBenefits
LATER
401(k)Dental insuranceHealth insuranceLife insurancePaid time offReferral programVision insurance