A company is looking for a Customer Service Associate.
Key Responsibilities
Facilitate intake calls and provide customer service support
Achieve satisfactory call quality through reviews
Log and track calls and requests while servicing clients
Required Qualifications
High School Diploma or equivalent
Experience with call center software and scheduling tools
Proficiency in Microsoft Office, particularly Excel
Comfortable in a fast-paced, multi-line call center environment
Fluent in English with reliable high-speed internet
Customer Service Associate • Lincolnwood, Illinois, United States