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Information Technology Technician
Information Technology TechnicianSteamroller Animation • Saint Pierre, Missouri, United States, 163
Information Technology Technician

Information Technology Technician

Steamroller Animation • Saint Pierre, Missouri, United States, 163
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  • [job_card.full_time]
[job_card.job_description]

About Steamroller Animation

It’s different here. We’re a fun-loving bunch, passionate about our craft. We grow together, learn together, play together, and work on some of the coolest projects on the planet. If you’re looking for a welcoming atmosphere, a culture that’s dedicated to helping you grow and thrive, and ample opportunity to advance, we’d LOVE to hear from you.

About the role

Are you passionate about technology with a love for all things animated? Steamroller Mauritius is looking for a Senior IT Technician to keep our digital dreams running smoothly. If you’re passionate about solving technological puzzles, ensuring seamless workflows, and supporting a talented team of creatives, this could be the perfect role for you.

  • This is a full-time, on-site position at our Mauritius studio

Responsibilities :

  • Provide on-site support to end users for hardware (workstations and printers) and standard software (Windows OS, Office Suite).
  • Troubleshoot hardware and software issues.
  • Manage local infrastructure, including servers and networks, as needed.
  • Ensure compliance with electrical safety standards.
  • Repair or replace damaged hardware.
  • Upgrade systems to maintain compatibility with current software.
  • Install and update antivirus software to ensure user-level security.
  • Perform on-site analysis, diagnosis, and resolution of complex PC issues for end users, and recommend or implement corrective hardware solutions, including off-site repair when necessary.
  • Serve as the first point of contact for user error reporting and general IT support.
  • Build and maintain positive relationships with all departments and colleagues.
  • Conduct daily backup operations.
  • Maintain and manage technical documentation.
  • Provide training and support to end users and staff on computer operations and related issues.
  • Offer guidance to junior team members when required.
  • Respond promptly to security or usability concerns.
  • Assist other support areas to ensure service levels meet business requirements.
  • Construct, install, and test customized configurations across various platforms and operating systems.
  • Contribute to team initiatives and perform additional tasks to support departmental goals as needed.

    • Requirements :

  • Bachelor’s degree in Computer Science or a related field is a plus.
  • 2+ years of experience in computer networks and system maintenance.
  • A+, Linux, or Cisco Certified Network Associate (CCNA) certification is a plus.
  • Excellent written and verbal communication skills.
  • Strong interpersonal and collaboration skills.
  • Proficiency in database programming and software installation.
  • In-depth knowledge of the TCP / IP protocol suite, security architecture, and methods for securing and hardening operating systems, networks, databases, and applications.
  • Knowledge of the incident response life cycle.
  • Solid understanding of threat and attack landscapes, attack vectors, vulnerabilities, and how they are exploited by malicious actors.
  • Strong understanding of computer, network, and security systems.
  • Excellent analytical, critical thinking, and problem-solving abilities.
  • High attention to detail.
  • Ability to communicate effectively in English.

    • PI37ccb13529f2-30511-38557097

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    Information Technology Technician • Saint Pierre, Missouri, United States, 163

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