JOC Program Manager

Position : Program Manager – Job Order Contracting (JOC)

Location : Phoenix

Reports To : Project Director

Overview

A well-established commercial general contractor is seeking an experienced Program Manager – JOC to lead and oversee multiple project teams delivering public-sector commercial construction projects under the Job Order Contracting (JOC) delivery method.

This is a senior leadership role responsible for overall program performance, client satisfaction, financial results, and team development. The Program Manager serves as the primary liaison with public agencies and ensures projects are delivered on time, on budget, and in full compliance with contract requirements.

Key Responsibilities

Lead and manage multiple JOC project teams, including Senior Project Managers and Project Managers, with oversight of APMs, Project Engineers, and Coordinators as needed

Oversee full program lifecycle from project initiation through closeout across multiple concurrent work orders

Review and approve scopes, schedules, budgets, estimates, change orders, and invoices to ensure contract compliance

Monitor project performance, proactively addressing risks, schedule impacts, and budget variances

Act as primary client contact for assigned public agencies, ensuring strong communication and issue resolution

Build and maintain long-term relationships with public-sector clients to support renewals and repeat business

Support JOC program pursuits and contract renewals in partnership with operations and business development teams

Implement processes, tools, and best practices to improve program efficiency and consistency

Track overall program financial performance and identify cost-saving and margin-improvement opportunities

Lead, mentor, and develop project management staff through coaching, performance reviews, and goal setting

Promote a culture of safety, accountability, collaboration, and continuous improvement

Ensure strict adherence to contract terms, public agency requirements, and internal quality standards

Provide guidance on value engineering, scope development, and delivery strategies within the public sector

Qualifications & Experience

Bachelor's degree in Construction Management, Engineering, Architecture, or related field

10+ years of construction management experience, with 5+ years in a JOC-focused environment

Demonstrated success managing multiple active projects and teams simultaneously

Strong working knowledge of JOC delivery methods, pricing structures, and contract administration

Experience working with public agencies and regulated procurement environments

Proficient in construction technology platforms (Procore, Bluebeam, scheduling tools, MS Office, Teams, SharePoint, etc.)

Strong financial acumen related to estimating, cost controls, and program-level budgeting

Excellent leadership, communication, and stakeholder management skills

Ability to pass background checks required by public agencies

Willingness to travel to project sites as needed