Parts Support Specialist

Our client, a leading organization in the automotive support industry, is seeking a Parts Support Specialist to join their team. As a Parts Support Specialist, you will be part of the Call Center supporting the Technical Support department, this is NOT an IT position. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.

Job Title : Parts Support Specialist

Location : Agoura Hills, CA

Pay Range : $22 / hr

Shift : 8 : 00 AM - 4 : 30 PM PST, Monday through Friday

What's the Job?

• Assist customers with troubleshooting issues related to automotive products, including car lifts, tire changers, and wheel balancers
• Diagnose product problems based on customer inquiries and provide effective solutions
• Enter and track service tickets using Freshdesk or similar customer service systems
• Source repair parts for older products and coordinate with shipping and production teams to ensure timely delivery
• Train and support other customer service team members in product diagnosis and troubleshooting techniques

What's Needed?

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.