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Chief of Staff
Chief of StaffCity of New York • New York City, New York, USA
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Chief of Staff

Chief of Staff

City of New York • New York City, New York, USA
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

About DVS

The mission of the Department of Veterans Services is to connect mobilize and empower New York

Citys Veteran Community in order to foster purpose-driven lives for New York City Service Members

past and present in addition to their caregivers survivors and families. DVS fulfills this

mission by providing New York Citys approximately 200000 Veterans with essential services and

programs focused on pivotal areas such as economic empowerment housing security benefits health

and wellness and culture.

About the Role

The Department of Veterans Services is seeking an experienced senior executive to serve as Chief

of Staff; this individual will report directly to the Commissioner and work closely with the Deputy

Commissioner. This role will serve as a lead coordinator for agency executive / senior staff and will

provide managerial support and strategic guidance concerning the design implementation and

oversight with respect to DVS current major programs and new initiatives. The Chief of Staff will

have considerable latitude for exercising independent initiative judgment and decision-making

and will perform complex professional managerial work in implementing a comprehensive array of new

major programs and activities for high-level DVS priorities and initiatives.

  • Representing the Commissioner and operationalizing their vision in working with internal DVS

executive / senior staff City Hall and other external City agencies and external stakeholders to

meet DVS strategic goals.

  • Serving as a trusted senior intermediary working with DVS team members at all levels city agency
  • and administration leaders national veteran service organization advocates and key stakeholders

    throughout the community private public and nonprofit sectors.

  • Handling sensitive issues demanding the utmost consideration for privacy respect
  • confidentiality discretion and judgment.

  • Overseeing the press and communications strategic partnerships and outreach teams.
  • Managing special projects including citywide events transition services and other strategic
  • external relations matters.

  • Managing relations with the Mayors Fund and overseeing agency fundraising operations.
  • Supervising Senior Advisor for Intergovernmental Affairs Press Secretary Assistant Commissioner
  • for Strategic Partnerships Director of Veteran Transition Services and their respective portfolios

    of work.

  • Directing the management training and coordination of the Citys Agency Veteran Liaisons in
  • accordance with local law that requires each agency to identify one individual responsible for

    liaising with DVS staff members to facilitate problem-solving agency referrals conflict

    resolution and win-win solutions for veterans seeking support.

  • Identifying opportunities for optimizing alignment of staff / OTPS resources across the agency to
  • maximize positive outcomes for strategic programmatic goals.

  • Overseeing complex oral and written agency communication processes and outcomes.
  • Leading select initiatives as delegated by the Commissioner and Deputy Commissioner.
  • CHIEF OF STAFF (DVS) - 95842

    Qualifications :

  • Baccalaureate degree from an accredited college is required; graduate degree in business
  • administration public policy urban planning and / or law is preferred.

  • Minimum of 10 years full-time executive and managerial experience in one or more of the following
  • fields; operations research and analysis; policy advocacy business administration public policy urban

    planning / development and / or law; supervisory experience leading individuals and organizational teams

    is an absolute requirement.

  • Demonstrated proficiency with anticipating and resolving personnel conflicts; performing superb
  • written and verbal communication with individuals groups and communities; analyzing policy

    actions / impact; and building a cohesive mission-focused team of teams.

  • Proven ability to yield positive outcomes as a local advocate for NYC veterans and families
  • state / national veteran advocacy and leadership experience is a plus

  • Demonstrated commitment to public service is essential; veteran status is a plus
  • Additional Information :

    The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

    Experience : years

    Vacancy : 1

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