Talent.com
Director, Consult Partner - Digital Workplace Services / Financial Industry
Director, Consult Partner - Digital Workplace Services / Financial IndustryKyndryl • Providence, RI, United States
Director, Consult Partner - Digital Workplace Services / Financial Industry

Director, Consult Partner - Digital Workplace Services / Financial Industry

Kyndryl • Providence, RI, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system.

This role is focused on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl’s Banking and Financial Services clientele enhance their internal employee experience, workforce agility, collaboration, and overall digital experience. As a Consult Partner, you will have a pivotal role in driving profitable growth, leveraging our comprehensive capabilities to build strong client relationships, and leading your team to success. This role demands a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will be critical in fostering talent development and innovation within the organization.

This role will also be leading the overall client engagement and delivering high quality client work alongside senior client stakeholders. Working in a transaction environment which may be pre or post deal, planning post deal implementation, and ultimately supporting execution. Partners will be focused on financial impact, utilization and contribution, client impact and leadership.

Contribute to Profitable Growth

  • Drive significant financial outcomes through signings and revenue targets
  • Ensure sustained growth and profitability, managing margin expectations and backlog growth
  • Support the identification, pursuit and conversion of a pipeline of business development opportunities
  • Undertake scoping and fee negotiation on engagements, while enduring profitability and understanding and containing risk
  • Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery.
  • Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth.

Client Engagement

  • Consult, advise, and deliver technology-centric DWS consulting engagements with new and existing Kyndryl clientele, focusing on enhancing client HR, IT service management, collaboration, contact center, and employee experience functions across the enterprise.
  • Build and maintain deep relationships with client CXOs, becoming the 'go-to' trusted advisor to senior executives and opening doors with existing relationships to accelerate sales cycles.
  • Lead C-level client interactions and consulting initiatives, deliverables, and outputs of deal engagements, demonstrating credibility and expertise.
  • Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations.
  • Anticipate and articulate future challenges in digital workplace services, including those driven by Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner.
  • Bring consulting experience—preferably in the Banking and Financial Services space—to tailor engagements that resonate with industry-specific needs and priorities.
  • Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references.
  • Operational Excellence

  • Achieve individual and team utilization targets
  • Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction
  • Leadership, Management, People

  • Lead by example; Fostering a culture of continuous personal and professional development and challenging our people to be curious and innovative and supportive for each other. At the same time ensuring that all outcomes are commercially focused, value adding and effectively executed
  • Strategic Contribution

  • Drive Kyndryl’s delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings.
  • Utilize industry and technology expertise to shape and drive the company’s strategic initiatives.
  • Align with Kyndryl’s strategic vision and contribute to its execution.
  • Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry.
  • Proactively develop thought leadership and intellectual capital
  • Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

    Who You Are

    Who You Are

    You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

    Required Skills and Experience

  • Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply
  • Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite strongly preferred.
  • Extensive experience in client engagement and relationship management at the CXO level
  • Demonstrable ability to build and commercialize relationships with senior executives
  • Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment
  • Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus
  • Effective financial acumen with experience in driving revenue growth and managing margins
  • Experience of managing or supporting high-value business development activities with senior stakeholders
  • Sound personal brand and eminence in the Banking and Financial services industry preferred
  • Demonstrated ability to innovate and drive change
  • The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations :

    California : $175,080 to $343,920

    Colorado : $159,240 to $286,560

    New York City : $191,040 to $343,920

    Washington : $175,080 to $315,240

    Washington DC : $175,080 to $315,240

    This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note : If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis.

    Being You

    Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily : Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

    What You Can Expect

    With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

    Get Referred!

    If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

    Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Director Digital • Providence, RI, United States

    [internal_linking.related_jobs]
    Assistant Director Of Career And Life Design

    Assistant Director Of Career And Life Design

    InsideHigherEd • Providence, Rhode Island, United States
    [job_card.full_time]
    Assistant Director Of Career And Life Design.To view the full job posting and apply for this position, go to : .US / staff-careers-brown / job / Maddock-Alumni-Center / Assistant-Director-of-Career-and-Life-...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Director - Finance

    Regional Director - Finance

    Bally's Corporation • Lincoln, RI, United States
    [job_card.full_time]
    Bally's Corporation (NYSE : BALY) is a global casino-entertainment company with a growing omni-channel presence.Bally's owns and operates 19 casinos across 11 states, along with a golf course in New...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Insurance Claims Environmental

    Insurance Claims Environmental

    Diedre Moire Corp. • Newport, RI, US
    [job_card.full_time]
    Claims Examiner Environmental - Newport, RI Insurance Claims Specialist Adjuster Examiner Analyst Attorney Environmental Toxic Tort Asbestos Pollution Health Hazard _. REMOTE WORK FROM HOME AVAILABL...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Paid Search Manager

    Paid Search Manager

    BedJet • Newport, RI, US
    [job_card.full_time]
    BedJet is a fast-growing DTC sleep tech brand, known for the #1 rated bed climate comfort system and the world’s thinnest adjustable bed frame. Founded as a digitally native ecommerce company,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Remote Bilingual Simplified Chinese Finance Expert - AI Trainer ($55-$70 per hour)

    Remote Bilingual Simplified Chinese Finance Expert - AI Trainer ($55-$70 per hour)

    Mercor • Attleboro, Massachusetts, US
    [filters.remote]
    [job_card.full_time]
    Mercor is seeking • •native Mandarin speakers • • who can read / write • •Simplified Chinese • • and are also • •finance professionals • • who have worked in China. This role combines your • •financial analysis...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr Director, Multiplatform & Account Management

    Sr Director, Multiplatform & Account Management

    PlayStation • Providence, RI, US
    [job_card.full_time]
    Senior Director, Multiplatform & Account Management.PlayStation isn't just the Best Place to Play it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment produ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director, Cloud Finance

    Director, Cloud Finance

    Confluent • Providence, RI, United States
    [job_card.full_time]
    At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards.We analyze and carefully consider several factors when determining compensation, in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Clinical Counselor [Mansfield, Ohio]

    Clinical Counselor [Mansfield, Ohio]

    Third Street Community Clinic Inc • Mansfield, US
    [job_card.full_time]
    Are you a proactive problem-solver who takes pride in delivering meaningful work that makes a lasting impact? We're looking for a driven and detail-oriented professional to join our team as a Clini...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance Buzz • Narragansett, Rhode Island, US
    [job_card.full_time] +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Growth and Demand Generation

    Director of Growth and Demand Generation

    Moss Home Solutions • Seekonk, MA, United States
    [job_card.full_time]
    Director of Growth & Demand Generation.Moss Home Solutions – Seekonk, MA (On-Site / Hybrid).Full ownership of a $400K / month marketing budget. A department of ONE — you run the entire engine.Moss Hom...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Licensed Mental Health Counselor

    Licensed Mental Health Counselor

    Headway • Pawtucket, RI, US
    [job_card.full_time]
    Licensed Mental Health Counselor (LMHC).Wage : Between $120-$131 an hour.Licensed Mental Health Counselor — Are you ready to launch or expand your private practice? .Headway is here to he...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Digital Focus Group Contributor (Hiring Immediately)

    Digital Focus Group Contributor (Hiring Immediately)

    Maxion Research • Norton, Massachusetts, US
    [job_card.part_time]
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Pawtucket, Rhode Island
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Performance Audit Senior Consultant (Remote)

    Performance Audit Senior Consultant (Remote)

    Blue Cross Blue Shield Association • Providence, RI, United States
    [filters.remote]
    [job_card.full_time]
    The role ensure Plans' operations handle customer interactions accurately and promptly, leaving a positive brand impression. Execute audit programs and validate reported results.Present updates and ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director of Operations

    Director of Operations

    Syneos Health / inVentiv Health Commercial LLC • Providence, RI, United States
    [job_card.full_time]
    Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Insurance Agent (Base salary + Uncapped commissions)

    Insurance Agent (Base salary + Uncapped commissions)

    Comparion Insurance Agency • Newport, Rhode Island, United States
    [job_card.full_time]
    Schedule : Full-Time Salary Range : USD $55000.Job Category : Sales - Comparion The typical starting salary range for this role is determined by a number of factors including skills, experience, educa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Director Director, Head of GMDx Integration

    Senior Director Director, Head of GMDx Integration

    Ascension • Providence, RI, US
    [job_card.full_time]
    Director, Gmdx Integration & Strategic Operations.Ascension is seeking a dynamic and influential leader to serve as the strategic nexus for our Growth Marketing & Digital Experience (GMDx) organiza...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    SLED Account Director

    SLED Account Director

    Boldyn Networks • Providence, RI, US
    [job_card.full_time]
    Responsible for developing strategic relationships with higher education institutions to grow Boldyn's pipeline of opportunities and ensure the successful expansion of our business in the education...[show_more]
    [last_updated.last_updated_30] • [promoted]