Healthcare Quality Coordinator

Job Description

Job Description

Description : Healthcare Quality Coordinator

Do you have a passion for data, a drive for improvement, and a heart for serving seniors? LIFE Senior Services is seeking a Quality Coordinator to support our LIFE PACE program — a unique, community-based healthcare model designed to help seniors live safely at home while receiving the care they need.

As a Quality Coordinator, you’ll play a key role in ensuring service excellence and regulatory compliance through data collection, analysis, reporting, and process improvement. Your contributions will directly impact the lives of older adults and the effectiveness of the care teams that serve them.

What You’ll Do :

• Support daily operations of the Quality & Compliance team.
• Collect, analyze, and interpret data to improve services and meet reporting standards.
• Help develop and monitor quality improvement plans and compliance protocols.
• Coordinate and participate in committee meetings, audits, and special projects.
• Track grievances and appeals, identify trends, and recommend solutions.
• Serve as a resource for internal staff and external providers on quality-related matters.

Requirements :

CERTIFICATION, LICENSES, REGISTRATIONS :

EDUCATION AND EXPERIENCE :

KNOWLEDGE, SKILLS, and ABILITIES :

WORK ENVIRONMENT : The main work environment is an office setting of a non-profit organization providing a variety of services to seniors and their families. The activity level is high and the noise level is moderate. The work environment will include a variety of clinician settings, day centers, hospitals, nursing homes and individuals’ homes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Daily travel may be necessary.

LIFE Senior Services and Affiliates is an equal opportunity employer, committed to hiring people who accurately reflect the communities we serve. We appreciate diverse perspectives and do not discriminate on the basis of race, ethnicity, sexual orientation, gender identity, religious belief or disability. If you share our passion for serving the needs of an aging population, we want you to consider joining us at LIFE.