Washington Licensed Customer Service Rep

A company is looking for a Licensed Customer Service Representative.

Key Responsibilities

Answer incoming calls and respond to customer inquiries regarding policies and billing

Research customer inquiries and ensure timely responses while managing call volumes

Process requests and document files accurately within assigned authority levels

Required Qualifications and Education

One or more active licenses in Property & Casualty

2+ years of customer service experience in a call center environment

High school diploma or GED; 2+ years of Property and Casualty Insurance experience preferred

Experience with homeowners' insurance is preferred

Bilingual in Spanish is preferred