Production Support SpecialistCornerStone Technology Talent Services • Irving, TX, US
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Production Support Specialist
CornerStone Technology Talent Services • Irving, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]2+ years of customer service, call center, or help desk experience Bilingual – English / Spanish Excellent verbal and written communication skills Professional, punctual, and dependable Ability to work 100% onsite now and after a planned local office relocation in mid-2025 Proficiency with Microsoft Excel and data entry systems preferred Full-time, temp-to-hire opportunity with long-term growth potential Stable and supportive team environment Opportunity to contribute to process improvement and customer satisfaction Competitive pay with consistent hours
Job Description
Production Support Specialist (Spanish Bilingual)
Location : Irving, TX (100% Onsite – near Regent Blvd)
Schedule : Full-time | Temp-to-Hire | Monday–Friday
Start Date : As soon as possible
CornerStone TTS is currently seeking a Production Support Specialist for a growing client in Irving, TX. This is a full-time, temp-to-hire opportunity offering long-term potential with a company that values integrity, reliability, and professionalism.
This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should have strong communication skills, a customer-first mindset, and be comfortable working on-site daily.
Responsibilities :
- Respond to customer inquiries via phone, chat, and email
- Provide Level 1 break / fix support and troubleshoot software or access issues
- Perform data entry and assist with order tracking and billing inquiries
- Escalate unresolved issues to internal teams when appropriate
- Contribute to a team-oriented, open-door environment focused on customer satisfaction
Requirements :
What’s Offered :
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