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Business Systems Analyst
Business Systems AnalystVentek Solutions LLC • Charleston, SC, United States
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Business Systems Analyst

Business Systems Analyst

Ventek Solutions LLC • Charleston, SC, United States
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  • [job_card.full_time]
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Ventek Solutions (Ventek) is a leading manufacturer specializing in engineered shape molded foam components, protective packaging, and multi-material assembly solutions. The organization helps customers address complex challenges in product protection, component light-weighting, insulation, and design simplification. Ventek’s services span a variety of industries, including construction, automotive, electronics, medical, and more. Ventek Solutions leverages creative design, thoughtful engineering, and meticulous program management to deliver customized solutions. Ventek operates 8 plants in the US and Mexico with corporate headquarters in Charleston, SC.

In 2024, Black Diamond Capital Management acquired the Protective Solutions segment of Sonoco Products Company, rebranding the business as Ventek Solutions LLC. This acquisition encompassed the existing manufacturing footprint along with the embedded design engineering, program management, and commercial resources. As Ventek Solutions, we are dedicated to maintaining our advanced capabilities in creative design, thoughtful engineering, meticulous program management, operational excellence, and unwavering commitment to customer satisfaction.

Position Summary

We are seeking an experienced Business Systems Analyst to serve as a critical bridge between business operations and technology systems. This role will focus on optimizing our ERP systems, managing EDI integrations, and supporting the organization through effective systems analysis, implementation, and continuous improvement initiatives. The ideal candidate brings deep expertise in manufacturing environments and understands the unique requirements of the automotive supply chain.

This role will be located within one of our US manufacturing cities (Eau Claire WI, Owosso MI, Findlay OH, Shelbyville KY, Mt. Pleasant TN, Tullahoma TN) and candidates should currently reside in one of those locations. No relocation assistance is available for this role.

Key Responsibilities

ERP Systems Management & Optimization

  • Analyze, configure, and optimize ERP systems with emphasis on Infor and Microsoft Dynamics platforms
  • Work closely with manufacturing, finance, supply chain, and quality teams to translate business requirements into system configurations
  • Lead system enhancement projects including module implementations, upgrades, and integrations
  • Develop and maintain documentation for system processes, configurations, and workflows
  • Provide tier 2 / 3 support for complex ERP-related issues and serve as subject matter expert

EDI & Systems Integration

  • Manage and maintain EDI transactions including 850 (Purchase Orders), 856 (Advance Ship Notices), 810 (Invoices), 830 (Planning and release), 862 (Shipping Schedules), and other automotive-specific transaction sets
  • Coordinate with trading partners to establish and troubleshoot EDI connections
  • Monitor EDI processes to ensure accurate and timely data exchange with customers and suppliers
  • Support integration initiatives between ERP, MES, WMS, and other manufacturing systems
  • Troubleshoot data flow issues across integrated systems
  • Manufacturing Operations Support

  • Partner with operations teams to identify system-driven improvements in production scheduling, inventory management, and shop floor execution
  • Support APQP, PPAP, and other automotive quality processes through effective system utilization
  • Analyze manufacturing data to identify trends, inefficiencies, and improvement opportunities
  • Assist with implementation of lean manufacturing principles through system capabilities
  • Reporting & Analytics

  • Design and develop operational reports and dashboards using tools such as Power BI, Crystal Reports, or native ERP reporting tools
  • Create and maintain KPI tracking systems for manufacturing performance metrics
  • Provide data analysis to support decision-making across operations, finance, and executive leadership
  • Project Management & Change Management

  • Lead or participate in cross-functional projects related to system implementations and process improvements
  • Conduct requirements gathering sessions, gap analysis, and solution design workshops
  • Develop test plans, coordinate user acceptance testing, and manage system deployments
  • Provide training and support to end users on system functionality and best practices
  • Document business processes and maintain procedure manuals
  • Required Qualifications

    Bachelor's degree in Information Systems, Business Administration, Engineering, or related field or commensurate experience

    5+ years of experience as a Business Systems Analyst or similar role in manufacturing, distribution, logistics environments

    Demonstrated experience with mid-size, multi-site company ERP, such as Microsoft (D365 Business Central, Dynamics AX, Dynamics NAV) or Infor ( Trans4M / CloudSuite Industrial / SyteLine, LN, M3, or Visual)

    Proven experience managing EDI implementations and ongoing EDI operations in an automotive manufacturing setting

    Previously led an ERP implementation in a multi-site environment

    Deep understanding of manufacturing business processes including ERP / MRP / MPS, production scheduling, inventory management, quality management, and shop floor control

    Strong knowledge of EDI standards and automotive-specific requirements (AIAG standards)

    Experience with Honda, Toyota, GM or other large automotive EDI processing preferred

    Proficiency with SQL for data analysis and reporting

    Experience with business intelligence and reporting tools (Power BI, Crystal Reports, SSRS, or similar)

    Understanding of system integration approaches including APIs, web services, and middleware

    Familiarity with Microsoft 365 environment and Azure cloud services a plus

    Excellent analytical and problem-solving abilities with attention to detail

    Strong communication skills with ability to translate technical concepts for non-technical audiences

    Proven ability to manage multiple priorities in a fast-paced manufacturing environment

    Self-motivated with ability to work independently and as part of cross-functional teams

    Customer service orientation with commitment to supporting end users

    Strong organizational and documentation skills

    Must be authorized to work in the US without need for sponsorship.

    Preferred Qualifications

  • Experience with Infor TRANS4M or CloudSuite Industrial (SyteLine)
  • Certification in ERP systems (Infor, Microsoft, or similar)
  • Experience with MES (Manufacturing Execution Systems) or shop floor data collection systems
  • Knowledge of advanced planning and scheduling (APS) systems
  • Six Sigma or Lean Manufacturing certification
  • Previous experience in a private equity-backed manufacturing environment
  • Familiarity with automotive supplier portals (Covisint, SupplierConnect, etc.)
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