Residential Service Technician

Job Description

Job Description

Job Description :

We are seeking a skilled Residential Service Technician to join our team in Denver, specializing in diagnosing, troubleshooting, and supporting residential heat pump systems. This role is focused solely on technical excellence and customer confidence, without any sales quotas or upselling responsibilities. You will ensure our installations meet the highest performance and quality standards.

Key Responsibilities :

• Diagnose and troubleshoot performance issues with heat pumps and related HVAC systems.
• Conduct on-site walkthroughs of complex or high-priority installations to ensure proper setup and system operation.
• Provide detailed technical assessments and feedback to installation teams, project managers, and engineering staff.
• Verify system functionality, airflow, and refrigerant performance; document findings in field reports.
• Support training efforts by identifying recurring installation challenges or best practices.
• Collaborate closely with internal teams to ensure jobs are completed safely, efficiently, and to spec.
• Maintain accurate service documentation and uphold safety and quality standards.
• Some overtime required during peak heating and cooling seasons.

Qualifications :

3+ years of experience as an HVAC or heat pump technician.

In-depth knowledge of heat pump systems, controls, and commissioning.

Strong diagnostic and problem-solving skills.

EPA certification (Type II or Universal) required.

Excellent communication and documentation abilities.

A commitment to professionalism, safety, and customer satisfaction.

Benefits :

Dental Care

Extended Health Care

Vision Care

Life Insurance

Education Support

Tools Provided

Uniform Provided