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Personal Injury Paralegal/ Legal Assistant
Personal Injury Paralegal/ Legal AssistantSpeaks Law Firm • Charlotte, NC, US
Personal Injury Paralegal / Legal Assistant

Personal Injury Paralegal / Legal Assistant

Speaks Law Firm • Charlotte, NC, US
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  • [job_card.full_time]
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Job Description

Job Description

Personal Injury Case Manager / Paralegal

Location : In Office Charlotte, NC | Schedule : Mon–Fri, 8 : 30 AM – 5 : 30 PM | Full-Time, Exempt

Speaks Law Firm is seeking a highly motivated and detail-oriented Personal Injury Case Manager (Paralegal) to join our Charlotte team. The ideal candidate has at least two (2) years of high-volume North Carolina personal injury pre-litigation experience and thrives in a fast-paced, client-centered environment.

No phone calls or recruiter inquiries please.

Client Focused Case Management Responsibilities :

  • Maintain effective communication with clients, attorneys, insurance adjusters, and other professionals
  • Monitor client medical treatment
  • Routine client communication regarding treatment, scheduling, wage loss, etc.
  • Assist clients with scheduling of doctor's appointments and transportation if applicable
  • Verify client insurance coverage
  • Request client records from health care providers
  • Understand subrogation liens and disputing unrelated charges
  • Complete balance sheets accurately reflecting Rule 414 payments / adjustments
  • Assist lead case managers with identifying and investigating conflicts of interest
  • Collaborate with dedicated attorneys, legal assistants, and balance clerks
  • Organize and maintain client files in Neos CMS
  • Other duties as assigned by management

Qualifications

Required :

  • Associate's degree or higher preferred, high school diploma or equivalent required
  • Minimum of two (2) years of experience as a paralegal in a personal injury law firm
  • Familiarity with Medicare, Medicaid, and other health insurance portals
  • Passion for advocating for our clients required
  • Must be able to work on-site from 8 : 30am to 5 : 30pm Mon-Fri
  • Strong organizational skills and attention to detail
  • Professional work ethic and attention to detail
  • Intermediate to advanced computer skills
  • Ability to effectively communicate and collaborate with clients, senior leaders, and colleagues

    • Preferred :

  • Paralegal certificate and / or bachelor’s degree
  • Experience with Needles / Neos software
  • NC Notary Public

    • Why Join Speaks Law Firm?

    At Speaks Law Firm, we don’t just handle cases—we help people rebuild their lives. Our team is guided by compassion, advocacy, and excellence.

    We offer :

  • Competitive salary DOE & Qualifications
  • Comprehensive benefits : medical, dental, vision, 401k, employer-paid life insurance
  • Paid time off and parental leave
  • A supportive, collaborative, and growth-oriented culture
  • Opportunities for professional development and advancement

    • About Us

    Mission : Help victims recover physically, financially, and emotionally.

    Values : Improve, Learn, Respect, Communicate, Overcome, Exceed, Serve, and Connect.

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