Receptionist - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in October 1989, and for more than three decades, I’ve built a trusted presence in the community with a small but dedicated team of three. Insurance has always been part of my story — my dad was also a State Farm agent, and his example inspired me to follow in his footsteps. After earning my degree in elementary education, I worked in his office and eventually decided to open one of my own.

Today, that same dedication and passion guide everything we do. Our culture is close-knit, supportive, and focused on helping customers protect what matters most while creating an environment where team members can truly thrive.

If you’re looking for a place where you can build meaningful relationships, learn from decades of experience, and make a difference in people’s lives, this could be the opportunity for you.

ROLE DESCRIPTION:
Janice Peterson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.