System AdministratorBettingJobs • Fort Lee, NJ, United States
System Administrator
BettingJobs • Fort Lee, NJ, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Minimum 3 years of experience in a technical support or system administration role. Proficiency with macOS systems (Windows will be a plus). Ability to diagnose and resolve basic technical issues independently. Strong knowledge of IT support tools and ticketing systems (e.g., Jira). Excellent oral and written communication skills in English (Any others will be a plus). Ability to manage multiple priorities in a fast-paced environment. Service-oriented mindset with a focus on user experience and reliability. Experience working in a service desk environment with SLA-based response times. Familiarity with MDM systems for managing Apple devices (e.g., Jamf). Hands-on experience with MikroTik and Ubiquiti network devices. Knowledge of CCTV and access control systems. Experience supporting AV / meeting room equipment (Logitech, Crestron, etc.). Basic scripting (PowerShell, Bash) or automation skills for desktop provisioning. Understanding of ITIL or similar IT service management frameworks.
BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a System Administrator to join their team based in New Jersey .
Responsibilities :
- Provide 1st- and 2nd-line technical support via Jira Service Desk, in person, and through Slack.
- Diagnose and resolve issues with hardware, software, peripherals, network access, and operating systems (primarily macOS).
- Configure and install laptops, desktops, printers, mobile devices, CCTV, ACS, meeting rooms, and other IT equipment.
- Perform daily IT system maintenance, including updates, patches, and performance checks.
- Document incidents, solutions, and internal knowledge base articles (Confluence).
- Maintain IT asset inventory and lifecycle management (Jira Assets).
- Manage and troubleshoot LAN, Wi-Fi, and VPN access (Palo Alto).
- Support onboarding and offboarding, including equipment provisioning, access setup, and security configuration.
- Set up complete workstations for new employees (email, accounts, systems).
- Support A / V and conferencing equipment, including meeting room and media class setups.
- Follow up with users to confirm resolution and gather feedback.
- Contribute to continuous improvement of support processes and user satisfaction.
- Collaborate with other IT teams for escalations and cross-functional troubleshooting.
Requirements :
Nice to have :
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System Administrator • Fort Lee, NJ, United States
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