Logistics Coordinator

POSITION:

• Logistics Coordinator JOB DESCRIPTION Summary/Objective The Logistics Coordinator is responsible for managing the order process with an assigned group of customers, ensuring that products are supplied on time and error free.
• The position plays a key role in the communication process with the customer, ensuring that all parties on the supply chain process are informed, from origin to the customer's receiving location.
• Responsibilities will include hands on problem solving with customers, carriers and other support personnel.
• In short, delivering a superior service experience to our customers from order receipt to final delivery will be critical to the position.
• Essential Functions Processing sales orders received from customers, processing orders for picking.
• Preparation of invoices, packing lists and shipping documents.
• Coordinating and booking the logistics for outgoing customer shipments (FCL, LTL, FTL, LTL, local).
• Preparing all shipping and hazmat documents (AWB, SLI, B/L, Cargo Details, Declarations, Dangerous Goods Forms) in compliance with company and regulatory requirements.
• Preparing and making AES Electronic Export Information filings.
• Tracking deliveries, proof of deliveries, proof of export and other logistical information.
• Resolving all transportation issues promptly, including playing an active role in developing a solution to problems and/or discrepancies, communicating plans to customers, and following-up to ensure problems are resolved.
• Handling, submitting and resolving cargo transportation claims with insurers, carriers and customers.
• Providing administrative support to overall Customer Service Department.
• Performing other tasks as assigned by Manager.
• Competencies Communication Proficiency.
• Organizational Skills.
• Mathematical and Analytical Skills.
• Computer Software Aptitude.
• Thoroughness.
• Time Management.
• Supervisory Responsibility This position has no direct supervisory responsibilities.
• Work Environment This position works in an office/warehouse setting, with some outdoor exposure during the workday.
• This role routinely uses standard office equipment such as computers, phones, and other office machines.
• Position Type and Expected Hours of Work This is a full-time position.

Days and hours of work are Monday through Friday, 8:

• 00 a.m. to 5 p.m, with an hour for break.
• Travel Minimal travel is expected for this position.
• Required Education and Experience 2-3 years of similar experience handling FCL & LCL shipments, bookings, AES filings.

Strong technical skills:

• Microsoft Office, especially Excel.
• Experience with ERP and Logistics systems .
• Strong interpersonal and communication skills (verbal and written).
• Exceptional customer service orientation.
• Strong organizational skills with the ability to handle high volume and meet deadlines.
• Fluency in Spanish would be an asset.
• Preferred Education and Experience Bachelor's Degree in Business Administration.
• Knowledge of Hazardous Materials cargo, Hazardous Materials Certifications.
• Demonstrated leadership potential.
• Work Authorization/Security Clearance Legal eligibility to work in the United States.
• Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
• Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR